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@Naw why don't you try to tell them to reset the counter? Or perhaps pick other support centres.
Hi Naw,
I suggest you contact them and advise the following.
" I have entered my Network unlock code to many times, now I am unable to unlock my phone from the network carrier it is locked to. I need the handset to be reset so I can enter this code again to unlock it from the network."
This should hopefully work, however you will also need to obtain a different code from the network carrier as it seems the one they supplied you original did not work, due to the fact that it is now locked.
I hope it all works out.
Glad to hear that!
That's great news, glad we could all help out
I HAVE TRIED TO INSERT DIFFERENT PINS IN MY PHONE AND ITS NOW NETWORK HARDLOCKED. MAY U PLEASE HELP ME WITH SOME CODE SO THAT I CAN INSERT MY NEW SIMCARD