Share your experience!
So, this just happened about an hour ago, and it's still happening.
So, I left my phone to charge (still on) for a few minutes, while I go and eat. I go back, and check on my phone. I checked my facebook messages, and it suddenly says "Unfortunately, messenger has stopped" so, kicked me back to my home screen. I tried to open it again, but my phone wasn't responding at all. I pressed the power button, and tried to open it again, but it won't.
I tried holding down the power button, and volume up, and it booted up again, but it won't go past the "Sony Xperia" logo.
It's been like that for an hour now. I decided to shut it down again (power button + volume up), and leave it to charge again.
This phone is very important to me, because I am currently overseas for the next few months, and I currently can't afford a new phone. Please help.
Additional info: My phone has gone through many factory resets, due to reboot loops, and "[all of my apps] has stopped"
Nope, still doesn't work
Are there other solutions? Or, other viable alternative programs I could use to repair my phone?
I'm afraid I can only refer you to Xperia Companion in order to repair the software of your device. If you've tried this using another computer and/or network and your phone still isn't working this might be related to hardware rather than software.
If a software repair wasn't possible or didn't help I would recommend that you have your phone sent to an authorized service centre. For information on how to proceed with sending in your device and for more information on local warranty and service procedures I'd suggest you contact your Local support.
I'm sorry for any trouble this might cause for you.
I understand. Thanks a lot for the help!
Hi again @Geki!
How's it going?
Just checking in to see if there's an update to your case. If so, feel free to share it here so others can read about how it went.
Hello everyone ...
My apologies to the administrators of this wonderful site ..
Forgive me I am new here, it makes me really pleasures, but I do not speak English, accept my apologies if you like ...: oops:
so ..
My Xperia e3 D2203. Fall always in the same breakdowns, the first time he made a loop restart, I reset it to factory state using pc companion, but after two days he made the same crash: roll : ..
After two days of a new restoration it crashed at startup, I restored it again, after two other days several applications claimed a shutdown or a malfunctioning, at the same time, Which has forced me to restore it again and every time I encounter one of these breakdowns in 2 or 3 days max after each restore even in safe mode or whenever I restart it .... Then I ask Your help if you like
GT - alexdon
Same thing happens to my E3 too.
Even though I repair it by Xperia Companion, it works fine (when you keep power on)
It will get into BootLoop and hang again and again after ether restart the system or power off (reset) the system. It's not acceptable.
I have to keep the phone in charged without any power interruption to keep system alive.
Please Sony guy to really fix the bug for E3. I don't think your up-to-date firmware (Software version: 18.5.C.0.19-R9B) has fixed the problem. We are not your testers, we are your royal customers.
Best regards,
Ming
Is your problem is solved or not because i havig same problem of getting back from application and power on ,etc.
My device also stuck at logo. What is the reason for this ?
Hi
I am also facing the same issue the bootloop issue and the xperia companion issue. So just checking whether you resolved the issue? If yes could you guide me