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sim card no working

Mkgk
Visitor

sim card no working

sim card no working

2 REPLIES 2
profile.country.US.title
Qatrium
Expert

@Mkgk

Did you contact your network provider about this issue? Can you test another SIM card?

Emil
Enthusiast

Hi @Mkgk,

I'm sorry to hear this. Slightly_frowning_Face

As @Quester suggested, have you checked that this is not something that it caused by your network provider? Also if possible to try with a different SIM card in your device to see if you are still experiencing the same behavior.

Also do you have the following status icon in the icon field at the top of your display? ICN-SONY-SYS-NO-SIM-CARD

If so that would mean the phone cannot detect that there is a SIM card in your device.

Keep us posted on how it goes! Slightly_smiling_Face