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Microphone problem with Xperia E Dual

Chicoo
Visitor

Microphone problem with Xperia E Dual

Recently I purchased Xperia E dual and since the begining the people whom i call complain about low volume or they can not hear my voice. Other functions are fine.

I tried using Diagnostics but no improvement so far.

Has anyone faced such problem with the Microphone and how to resolve?

11 REPLIES 11
profile.country.RO.title
_alexdon_
Expert

Look in call settings for slow talk and microphone noise suppresion,disable them.

alexdon
rvh
Visitor

I'm also facing similar problem in my Sony Xperia E1 handset...Did you get any solution..?

chazz007
Visitor

I had the same issue. Noise suppression and slow talk is disabled. Now my wife doesnt want to call me as she cant hear my clearly. Switching back to my old samsung. This unit is a real piece of garbage.
dip14
Visitor

same here
Conor_Sheerin7
Visitor

im having that same problem i tried disabling noise supresion but it didnt work i really need to fix this can someone give me a solution that works p.s i couldnt find slow talk so maybe thats why it didnt work

Adjoint
Visitor

To find the "Slow talk" option go to Settings > Call settinfs > Slow talk

Adjoint
Visitor

By the way I dont have any problem with my microphone for my Xperia E1. And for me the Microphone and Ear speaker is quite good.
Anyway, I have the Slow talk option disabled. But I have the Microphone noise suspension enabled. And it works fine for me.

I think if you have serious issue with your Microphone you should contact service center.

Sachin4u
Visitor

I don't think we need to disable noise suppression. Because I never faced any issue with that feature but instead it benefitted me. Using this phone everyone can hear me clearly. But I'm wondering why you all are facing this problem.

Check your volume settings, see what happens if you disable noise suppression, see the quality of your network. If nothing works try repairing it or visiting a service center. For immediate support you may also contact on Xperias hotline number.
010226831
Visitor

I have also bought a new Sony xperia e4 dual from India, and I had the same problem-nobody could not listen to me on phone calls. But Viber calls were normal. I applied to some services and the Sony officials-nobody could not help me. They proposed many things-even to change the microphone. Only one Sony service in Armenia understood my problem-it was that the mobile phone was set to Publicity mode! And in 5,seconds the problems was solved by changing a small code. Now my phone works normally.