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E5 is not charging and get hot

skyknight08
Visitor

E5 is not charging and get hot

Hi, well, this started this morning (2018-oct-29) when I tried to charge my device and I got sleep. After 1.5 hours I found that the device and the cable was really hot like never and the % on the battery was the same as before plug in the charger. Then I changed the charger and I notice that it was not charging.
I pluged in the phone to another different electric outlet wall and nothing happend. I conected the same cable to another device and was charging perfectly.
I though it was something to do with dirt on the charging port so I used a compress air can to dust the port but nothing.
Then I pluged in the device with a diferent charger with LED and the LED tuned off when I pluged in. If I unplug the phone the LED turn on back. (usually the LED stays on when charging some device)
Then I conected the cable to the phone and the Mac in the office and it says something like: USB DEVICE DEACTIVATED, disconect the device which is consuming to much energy.
I have turned off and turned on the phone again but still without charging. I'm worried because it has 28% and going down.

What can I do?

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