Can't repair my phone using Xperia companion

[Empro]

My phone won't power on and when i try to do a software repair with Xperia companion it starts but won't finish.

[Emil]

Hi @Empro,

I'm sorry to hear this.:smileysad:

Do you get any error message when you try to perform a software repair using Xperia Companion? Is it in the final step it stops working?

[pj_96]

It freezes at Initializing process. want to hard reset my phone cant operate it help .