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Sony RX100 M4 - warranty problem

Vladys7
New

Sony RX100 M4 - warranty problem

Shutter button is half pressed (=focusing) all the time. All other buttons are okay.

 

I bought my RX100M4 on my vacation in Thailand 11 months ago.

The seller (Sony Store) told me that Sony products have worldwide warranty. That was one of the reasons I bought this camera when on vacation. I realized that my Sony warranty in Europe is not valid because I did not get TOURIST LIMITED WARRANTY card from the seller.

How is this possible? How can they sell a product to tourist with no warranty?

 

Did someone have the same problem? How did you solve it?

Sony Czech Republic is no help. They just said they are sorry.

I spent around 1000 USD for this camera.

 

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