Importing DV tape to iMovies from DCR-HC19E

[cliftonjack]

I am trying to import DV from my SONY DCR-HC19E to MAC using firewire cable.  Unfortunately iMovies doesn't recognise the device.  Does anyone know of any software that can do this for me?  Many thanks.

[Mick2011]

Hi cliftonjack, welcome to the Sony Forums

iMovie should have no problem with the HC19e. Have you tried using another firewire cable? They're often the source of connection problems.

Cheers

Mick

[cliftonjack]

Thanks Mick.  I have actually taken it in to the Apple store and they've tried another cable and another Mac and still no luck.  I've seen a lot of stuff on the net with others experiencing similar problems.  Hopefully there is an answer somewhere.

[Mick2011]

Are you powering the camera from the mains? That's important. Make sure it's powered on, in VCR mode, before you launch iMovie.

Mick

[cliftonjack]

Yes I've done all that.  Still no luck. I'm going to the Apple store again next week to see if they have come up with something.  Thanks for your help.