FDR-AX53 XAVC-S 4K - "jerkyness"

[clarkerz]

Hi,

I have just purchased a FDR-AX53 from Jessops Cardiff on the 1st April 2016. 

I am having trouble with JerkyNess when using recording movies XAVC-S 4K at both 60 and 100 mb/s. The quality is stunning but the jerkyness makes the picture annoying to watch.

All HD recordings are perfect and faultless. I have put 5 different tests here on YouTube and I'd like your thoughts on why it is "jerky". It's as though there is some sort of video processing being applied but I cannot see where to switch it of it there is. I really don't want to have take the camera back for a refund so hope this is resolvable.

Test 1 - https://www.youtube.com/watch?v=yHW5oP1vHYQ

Thanks

Clarkerz

[Joe_Dohn]

@Brian_44 Do you have the latest software version installed on your camera?

[kcjones1313]

Latest update loaded

Sent from my iPhone

[LennonMac]

Oh i don't have the problem now was it only when you had it on a tripod.

[Joe_Dohn]

@Brian_44 @kcjones1313

Was it fixed for you too after the update?

@LennonMac

I'm not sure if it has anything to do with the tripod to be honest.

Hope this helps!

- JD