COMPLAINT - Sony HDR TD10E BD 3D support

[chrcartw]

Why is it Sony who in my view produce some of the finest cameras provide a £1200.00 camera for 3D which will not support the international BD 3D standard, the results when Muxed onto a BD 3D are Jittery at best - fixed 25 fps when the BD 3D standard is 23.975 fps - I believe in the good old USA their version shoots at the prescribed 24 fps (60i) - Really disappointed Sony !!

The real aim was to be able to produce BD 3D (with Menus) not AVCHD. This simply isn't posible with acceptable results - WE NEED A 24 fps option !!!!

Has any one found a work around - since I'm very please with the camera - except it simply doesn't provide the agreed BD 3D standard output.

[Mick2011]

Thank you for posting on the Sony Forum.

  In an effort to give a quick and correct answer to your question, one of the forums experts has escalated your post to our Technical Support team, who will provide them with the information required as quickly as possible.

You can expect one of the forum experts to get back to you with the answer very soon.

Best regards

The Sony Team

[chrcartw]

Well its been 4 months now and still no answer from Sony - surely there is a way to flash update the camera to US spec?

[Mick2011]

Hi chrcartw, sorry you've not heard anything more on this.

It's possible the message wasn't fielded properly by Tech Services, but it's more likely that the question has no simple answer. Often if there is no workaround – ie. a feature or setting that can be activated to address an issue – we won't hear anything back.

Apparently the new version (TD20v) will shoot at 24fps, but I have no idea if changing the TD10e framerate is even possible, let alone likely to be included in a future update.

Best wishes

Mick

[ZDEKON]

Hi.

I am buy SONY HDR-TD20V (3D: 1920x1080 50i -> 2x 25fps). Camera  not support the international BD 3D standard!!!!!!

I need 1920x1080 23.976p - edit video and export to MVC 1920x1080 23.976p - transcoding is very bad (cyberlink PowerDirector)!!

Resolution 1280x720 50p is OK, but why decline quality!!! I want 1920 x 1080 MVC!

Help me, or take back camera .o// it is a problem!!

zd.

[blaireau_photo]

Hello ZDEKON - Welcome to the Sony Forums

I would advise you to check the recording quality on your camera. If you take a look at page 44/45 of the manual:

http://www.docs.sony.com/release/HDR-TD20_TD20V_EN_ES.pdf

Follow the instructions here and you will see that under the 'REC MODE' menu, you have a number of options - there is an icon for 'Highest Quality' which will record movies in the highest possible quality.

Thanks,

Simon

[ZDEKON]

Hello SIMON.

3D mode is only 1920 x 1080/50i quality (PAL) and 1920 x 1080/60i (NFTS), not set a different value!!! I have PAL verison (Europe) - 25fps!! ... You can not set anything else ...

Recording images with the selected image quality in manual isonly for 2D (icon 2D)!

No help ...

Zd.

[Mick2011]

Hi

Sony tech support have now responded to this and the basic issue is that these 3D cameras are designed to produce AVCHD 2.0 format, rather than MVC which is used in commercial BD production. This was necessary to make 3D filming affordable for consumer-level use.

The assumption is that most consumers (as opposed to professional 3D authors) would use AVCHD 2.0 with consumer-level editors such as PlayMemories, and output to BD using that format, which is compatible with both the desktop software and the latest 3D TVs.

Furthermore, Consumer 3D cameras are (as yet) restricted to using a frame-packed method which records two (L-R) 1080i streams. This is at variance with MVC authoring requirements, which are for a single 1080p stream, using encoded secondary auxilliary data to decode dual-1080p streams on reproduction.

Obviously this is not ideal if you are hoping to use the 10E or 20V for commercial BD purposes via MVC (which remains a very expensive and processing-intensive process) but should be fine if you simply need to burn a 3D BD for home reproduction on a recent 3D TV.

Cheers

Mick

[chrcartw]

That may well be correct but the basic option of producing a 3D viseo file at 1920 1080 at 24fps - the basic framerate for BD3D is available on the non european model ie IN THE USA !!,

You suggestion that we want MVC is somewhat misleading and the fact remains the european model does NOT provide the industry standard fps at the full SBS 3D level which can then be re coded with an appropriate MVC encoder.

Sorry Sony you are making excuses for selling a product which simply fails to meet the minimum BD3D frame rate on the european model - which costs MORE than the USA equivelant !!

[Mick2011]

Sorry if that seemed misleading, I was simply trying to point out the hardware limitations involved.

The US version does indeed shoot at 1920x1080 60i, but you have the same processing requirement to achieve 24p 3D. In other words, neither camera provides native 24p 3D output, it has to be muxed from the interlaced files, whether 50i or 60i.

To get true 24p 3D you need to shoot it natively,using professional equipment; rather than double-lens, single bodied, stereoscopic camcorders like the TD20V, 3D videographers use twinned-pair monoscopic cameras, each shooting a native 24p (dual-1080) as I mentioned earlier.

The technology certainly exists but I'm afraid 'industry-standard' 3D is currently unavailable to consumer-level camcorders, although future models will more than likely have the capability. I believe there have been some developments in that direction already.

It may be that returning the camera is the best option & wait for the next generation to come out

Hope you find a solution.

Cheers

Mick