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Power/lock button is not working

sh2212
Visitor

Power/lock button is not working

I tried to lock my phone using power button but it is unresponsive. Even I pressed it for 10/20 seconds but it still remains same 

1 REPLY 1
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Uliwooly
Expert

@sh2212

If the phone has a protective case, remove it and test it again, if it doesn't then it's time to contact your 

Local Support

To get it inspected/repaired