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Xh900 slow ethernet

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JID1973
New

Xh900 slow ethernet

Hi guys.

 

Got 65inch xh900 on Wednesday just noticed slow ethernet won't connect to WiFi also its making soundbar cut out every 30 mins or so done all updates and factory reset.

3 REPLIES 3
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DanOpri87
Explorer

I got the soundbar issue too. How are you connecting to it? HDMI through the ARC port?

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HannahEd01
Community Team

Make sure it has the latest spftware version: https://www.sony.co.uk/electronics/support/lcd-tvs-android-xh90xx_x90xxh_x91xxh_xh92xx-series/kd-65x.... It's relatively new so it might not have reached your TV automatically yet. Also, try a simple power cycle by unplugging the TV from the mains for two minutes. DanOpri87, what's the issue that you're experiencing?

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SemperArden
Explorer

Hi, 

I had a similar issue with an A85 OLED.

The latest firmware did not resolve the issue with sound dropouts, even though it says it would in the firmware highlights. 

The only solution that resolved it for me, was to hardwire the TV to ethernet (cable) .

Pretty sad SONY seems ignorant about this issue with sound dropouts and slow internet.