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saber_hossseini

Hi all,

Hope everything is fine with you, My Android TV (kd-50x81j), started being weird. The UI became so slow, and every time I tried to select an app (like YouTube), UI got restarted. I did a factory reset, and after that I only see vertical lines on the TV as you can see in the photos.

daveyh64

When did you buy this TV, is it still under warranty.

If it is still under warranty you must get in touch with whoever sold you the TV and

arrange for them to come out and assess the TV.

If the fault turns out to be the LED panel then the only course of action

is to get a replacement TV.

From your avatar badge it looks like you are in Sweden,

when you bought the TV were you offered a multi year warranty.

If it is out of warranty and the TV is not very old you may be protected by

consumer laws (as long as the problem is not caused by external damage).

Don't know what the consumer laws are in Sweden so can't advise further.

saber_hossseini

Hi @daveyh64 ,

Thanks for the answer, I bought the TV 4 years ago and I do not believe it has warranty anymore!

In addition, when the TV starts and SONY logo appears, it seems perfect. After that, Google's logo suppose to appear on the screen, but instead I get some blue, green and red dots on the screen! That's why I think there is not issue with LCD panel. Some thing is wrong with GPU or something like that :(.

Regards,

//Saber