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Rebooting during android animation

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Sjbuzzz
New

Rebooting during android animation

I have a kd-55xd8599 and it keeps on ebooting during the android animation. I have tried a factory reset and updating the firmware but that also reboots before the end.

 

any ideas?

1 REPLY 1
profile.country.GB.title
jumpsuit
Expert

Hi @Sjbuzzz and welcome to the Community :slight_smile:

 

You may have already tried a reset but I just wanted to check you'd seen this page

just to double check the procedure for this specific problem.

https://www.sony.co.uk/electronics/support/articles/00171297

 

If it hasn't worked, the best thing to do

is contact Support on +44 (0) 2073652810.

 

Keep us posted.