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Cannot connect to my HTS properly

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dublinrover
Explorer

Cannot connect to my HTS properly

I have an XR50x90JU from Sony which I have connected to my Panasonic Home Theatre System SA-BTT370.

My problem is that I am not able to use this system anymore because the Optical-In or ARC does turn on the

AUDIO-SYSTEM but the audio is silent, no sound if I connect another device like the Sat receiver or Cable receiver.

 

If I use the Panasonic SA-BTT370 which is also a Bluray DVD player it turns on the AUDIO-SYSTEM and delivers the sound through the SA-BTT370.

I have tried everything, it does not work. My old Sony was able to work with this device.

Panasonic is using VIERA to link the systems, and I am quite sure that the settings are correct for both devices.

 

Has anybody any idea how to fix this?

 

Thanks

Joachim

10 REPLIES 10
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HannahEd01
Community Team

Hey dublinrover, I would contact the support directly if I were you instead of going through all of this hassle..