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755C - 55" - Android 6 (Marshmallow)

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CostasZ_GR
Explorer

755C - 55" - Android 6 (Marshmallow)

I was lucky to upgrade last month without any problems to Android 6 my 755C 55" Sony. The problem i see now is some "white line" that appear and go in a flash when viewing Blueray films or videos.

 

They are horizintal white lines (one of them each time) not to the full of the width, that appear for 1-2 seconds every now and then. Not very often and i guess i must be seen the right film sceen (dark) to be able to view the while line.

 

Any ideas ?

 

Thanks

 

2 REPLIES 2
Anonymous
Not applicable

Hi there

 

A new firmware will be released this week.  I can only advise you to wait until its released then update your TV and a factory reset after that.  If it still occurs after the update, you might want to consider having your TV repaired.

 

Cheers

 

Edit: Linking this thread to another one :

https://community.sony.co.uk/t5/android-tv/65x850c-advice-on-possible-issues/m-p/2318636

profile.country.GR.title
CostasZ_GR
Explorer

This is not a hardware problem, since it started right after i updated with 6.

 

Today i updated the firmware, did a factory reset, and the problem is still there.

 

I will not ask for service, since this is a software problem. I can live with it. Until hopefully will be fixed (i don't have high expectations about this).

 

Thanks