49XE8396 doesn't turn on sometimes

[buzzcut121]

I find lately that when I go to turn on my TV that it doesn't respond to the remote. It's not a remote battery problem. I have to physically pull out the plug and plug it in again. The TV then goes through the long start up process with the animated android logo. Any ideas what's happening here? It happens one in every 4 times maybe. Thanks

[buzzcut121]

Yes 😃

[khallergard]

I am glad - but confused 🤔

[buzzcut121]

 Oh I can see why. I installed the update the other day - at least I thought I had. But I see now that the update is still there waiting to be applied. I don't understand because the TV went through the whole process of downloading and installing. It must have failed. Anyway, I am going to leave it as it is right now, seeing as it is working. I'm not a huge fan of updates, because generally for me they don't go smoothly!

[khallergard]

Ok, so which firmware are you actually on?

[buzzcut121]

The one I mentioned today. The firmware you have mentioned is what the TV
wants to update to.

[khallergard]

OK  Firmware 6.6510 (me) and 6.6520 (you) give startup problems with usb dongles.

Firmware 6.6645 (me) no problems!  Not confused anymore 😃

[matstedt]

I've the same problem when I've inserted an USB stick for recording.

When I remove the USB the TV turns on again with adroid startup after some minutes.

I can record on the USB and the TV doesn't identify any problem with the USB when running diagnostic.

But the purpose with the USB input is to have the possibility to record movies. Any other solution of how to solve the USB-problem without a TV not turning on?!