topic Betreff: HT-Sf200 soundbar keeps muting and interferes with sky. in Home Cinema, Projectors & Players

HT-Sf200 soundbar keeps muting and interferes with sky.

JBUTCHER65 — Mon, 22 Feb 2021 19:43:00 GMT

My Soundbar HT-SF200 has started to mute itself and is picking up my sky remote control and stopping me working sky. I have reset the sound bar, tried both the HDMI connection or other cable but nothing works

what is the solution

Betreff: HT-Sf200 soundbar keeps muting and interferes with sky.

Peter_S. — Tue, 23 Feb 2021 07:08:40 GMT

Hi,

Looks like a compatibility issue. Please ensure that the software on all devices is up to date.

If this is the case then you might have to switch off CEC (HDMI control).

Cheers

Peter

Betreff: HT-Sf200 soundbar keeps muting and interferes with sky.

JBUTCHER65 — Tue, 23 Feb 2021 08:16:41 GMT

My sky box is plugged in so constantly updates so could it be my sound bar that needs updating and if so how do I achieve that please as it isn’t connected to the internet and how would I update the software please? It has been fine up until 2 days ago

thanks

Re: Betreff: HT-Sf200 soundbar keeps muting and interferes with sky.

Win_88 — Tue, 23 Feb 2021 17:58:19 GMT

It's definitely worth updating the Sound bar: https://www.sony.co.uk/electronics/support/home-theater-sound-bars-home-theater-systems/ht-sf200/downloads/00015088

or as Peter suggested, disable Bravia Sync and check how it goes.

Re: Betreff: HT-Sf200 soundbar keeps muting and interferes with sky.

JBUTCHER65 — Tue, 23 Feb 2021 19:52:28 GMT

Brilliant guys, this was most helpful and thank you so much