topic Re: Streaming apps not sending signal to Subwoofer in Home Cinema, Projectors & Players

Streaming apps not sending signal to Subwoofer

DrGorilla — Sun, 21 Jun 2020 22:00:23 GMT

I have a Sony 55FX90 Tv connected to a STR DN 1080 - Recently I upgraded my front L/R speakers. (Have done audio setup its currently a 3.1 setup) Streaming channels/apps such as Netflix, Disney etc no longer send a signal to the Subwoofer (it doesn't work) unless the AMP sound effect is set to Direct. Instead of AFD (Auto Format Decoding), Dolby surround etc as it previously was. Devices (blu-ray player, PS4 etc) connected to the AMP seem to work fine, its just the TV's Apps that seem to have the issue, the TV External Inputs HDMI signal format is already set to Enhanced, any ideas as to why this might be happening?

Re: Streaming apps not sending signal to Subwoofer

Anonymous — Tue, 30 Jun 2020 13:39:52 GMT

Hi there,

Have you tried unplugging the entire set up and reconnecting?

Best wishes,

Re: Streaming apps not sending signal to Subwoofer

DrGorilla — Fri, 03 Jul 2020 22:44:08 GMT

This issue started after replaced my small front L/R for large front L/R speakers.

Re: Streaming apps not sending signal to Subwoofer

johnwick — Mon, 12 Oct 2020 16:15:03 GMT

october 2020. just had my radio a few days now after my 1070 model was strike indirect by thunder and short circuited the hdmi connections.

So setting up my dn1080 and what an sound upgrade. Butttttttt no subwoofer activated via streaming straight via the radio. This was working on my 1070. Really liked the subwoofer working while streaming. Most parts of the radio are an update but this is a downgrade. Any fix already? all other sources are working fine with the LFE settings. When using nvidia shield for streaming subwoofer is working. So it is really a thing for the streaming part of the dn 1080.

I use the streaming everyday and like a good sound. This is why I bought again sony´s radio.

It is not a large vs small speaker setting i checked this.

Re: Streaming apps not sending signal to Subwoofer

Win_88 — Tue, 13 Oct 2020 16:20:51 GMT

Hi @johnwick

Does setting the AMP sound effect is set to Direct from the settings help? If so, could you let us know which streaming apps do you use?

Win_88

Re: Streaming apps not sending signal to Subwoofer

DrGorilla — Tue, 13 Oct 2020 16:24:14 GMT

It does with most but, not all like on Prime Video it doesn't always work, streaming via (Sony Android TV)

Also previous to upgrading front speakers it was fine.

Re: Streaming apps not sending signal to Subwoofer

DrGorilla — Tue, 13 Oct 2020 16:30:37 GMT

also, It has to be set every time a new program has been selected even if its on the same app.

Re: Streaming apps not sending signal to Subwoofer

johnwick — Tue, 13 Oct 2020 17:23:49 GMT

Is have et the amp to direct (see picture) I use youtube music , tunein radio, and tidal as streaming app.

Re: Streaming apps not sending signal to Subwoofer

johnwick — Tue, 13 Oct 2020 16:53:26 GMT

if i change from stereo to multistereo withthe button on the remote the subwoofer swtiches on. but going back to normal stereo the subwoofer gets deactivated. so stereo streaming there is no subwoofer. otherwise there is. i selected direct as seen on the picture.

Re: Streaming apps not sending signal to Subwoofer

johnwick — Tue, 13 Oct 2020 17:26:07 GMT

I have set the amp to direct (see picture) I use youtube music , tunein radio, and tidal as streaming app.

Re: Streaming apps not sending signal to Subwoofer

EUSupport_EN — Tue, 27 Oct 2020 13:22:07 GMT

Hey johnwick,

Could you make sure that the amp is updated to the latest software version and let us know if that solves it for you?

Re: Streaming apps not sending signal to Subwoofer

johnwick — Fri, 30 Oct 2020 17:37:42 GMT

goodday,

Thank you for your message. unfortunately i am abroad and cannot see if
the update is working. i will test this as soon as i am home.

<br

Re: Streaming apps not sending signal to Subwoofer

johnwick — Thu, 17 Dec 2020 15:27:58 GMT

goodday, updated the software but no luck.subowwfer won´t be switched on when using streaming. no direct option available like in the other sources. Wil this be updated. have a direct sound option when streaming liek you had in the dn1070

Re: Streaming apps not sending signal to Subwoofer

Win_88 — Wed, 23 Dec 2020 12:07:13 GMT

If the option was there before, it should still work. Have you tried a factory reset?

Win_88