https://community.sony.se/t5/other-tvs/unable-to-watch-programs/m-p/2633168#M52777 <P>Hi there,</P> <P>&nbsp;</P> <P>Maybe a factory reset might&nbsp;help?</P> <P>&nbsp;</P> <P>Best wishes,</P> <P>M</P> Wed, 10 Jul 2019 18:14:46 GMT Anonymous 2019-07-10T18:14:46Z https://community.sony.se/t5/other-tvs/unable-to-watch-programs/m-p/2632737#M52771 <P>I have just turned on my TV and I get a message saying poor signal quality.I went into settings then Product Support then System Information and get the following message Unable to retrieve a service code.I can watch some channels but what ever channel I go into that message appears.The TV is a Sony KDL-42W653A can someone advice please.Thanks</P> Tue, 09 Jul 2019 12:10:15 GMT https://community.sony.se/t5/other-tvs/unable-to-watch-programs/m-p/2632737#M52771 muffin1947 2019-07-09T12:10:15Z https://community.sony.se/t5/other-tvs/unable-to-watch-programs/m-p/2633168#M52777 <P>Hi there,</P> <P>&nbsp;</P> <P>Maybe a factory reset might&nbsp;help?</P> <P>&nbsp;</P> <P>Best wishes,</P> <P>M</P> Wed, 10 Jul 2019 18:14:46 GMT https://community.sony.se/t5/other-tvs/unable-to-watch-programs/m-p/2633168#M52777 Anonymous 2019-07-10T18:14:46Z