topic Re: KDL 40WD653 wrong apps loading in Other TVs

KDL 40WD653 wrong apps loading

puma613 — Sat, 11 May 2019 13:30:22 GMT

Today when I wanted to use the BBC iPlayer app it loaded NetFlix instead, I tried several times and turning the TV off and on but it always loads Netflix when you click iPlayer.

If I click on YouTube app it opens up BBC Sport instead.

Re: KDL 40WD653 wrong apps loading

LightFoot — Sat, 11 May 2019 13:40:55 GMT

@puma613 wrote:
Today when I wanted to use the BBC iPlayer app it loaded NetFlix instead, I tried several times and turning the TV off and on but it always loads Netflix when you click iPlayer.
If I click on YouTube app it opens up BBC Sport instead.

Hi @puma613 Two or three posts now with this problem. So far nobody has confirmed that it has been reported to Sony. Please report it to Sony UK Support

https://community.sony.co.uk/t5/android-tv/sony-bravia-kd49xf7073/m-p/2614617#M36242

https://community.sony.co.uk/t5/other-tvs/smart-tv-apps-misaligned/m-p/2614231#M52415

Re: KDL 40WD653 wrong apps loading

Cazl1311 — Sun, 12 May 2019 20:29:11 GMT

I also had this proble .I reported to Sony and today after doing a reboot if the TV all seem to be working OK.

Re: KDL 40WD653 wrong apps loading

Cazl1311 — Sun, 12 May 2019 20:32:24 GMT

Think the problem was that there was a new app (Chili TV) but no icon so it seemed to be "hiding" behind my Netflix app. New app for Chili TV appeared today after reboot. Hope it's sorted for you too