topic Re: KD-49XE7003 / EX70 Netflix lipsync in Other TVs

KD-49XE7003 / EX70 Netflix lipsync

andybarratt2650 — Fri, 27 Oct 2017 09:39:05 GMT

I have my TV set up with a Sony HT NT5 soundbar, and when we're watching 4K content via netflix, we're experience huge issues with lipsync. It seems to only occur when watching 4K content, or at least it's at its worst with this kind of material.

What's the answer?

Re: KD-49XE7003 / EX70 Netflix lipsync

EdwinaU — Fri, 27 Oct 2017 19:31:59 GMT

Hi andybarratt2650,

Thanks for reaching out to us about your lipsync issue. We'll look into it and get back to you.

Best wishes,

EdwinaU

Re: KD-49XE7003 / EX70 Netflix lipsync

Anonymous — Tue, 31 Oct 2017 16:34:14 GMT

Hi Andy,

What you can do is to try to minimize this effect in the sound settings of your television.

Best,

Arthur