topic Re: Can't login on Skype in Sony TV in Other TVs

Can't login on Skype in Sony TV

miguel.amavel — Wed, 14 Mar 2012 17:42:18 GMT

Hello,

I have a KDL-40HX720, together with a CMU-BR100 camera for skype. the TV is connected via an ethernet cable to the router.

I've tried unsuccessfully to login with two separate skype accounts, but after a long time on the "signing up..." screen, the tv goes right back to the Home menu. There is in fact a message appearing but for probably around 0.1 seconds, which I'm unable to read. The only word I could recognize was "Internet".

However, the error is not because of a possible lack of connectivity, since all other applications work - from widgets to file sharing in the home network. Therefore, I can't conclude it's because of the connectivity or incompatibility with the router (from Cisco if it helps).

The camera is well connected since when I disconnect it, the application does not even launch.

I also tried to do a Factory reset and also choose a different country on the beginning of the application - Czech Republic and US, which did not work.

Furthermore, the same behavior appears when I try to login using even a wrong password.

Couldn't find a similar problem/discussion here or on any other forum.

Thank you for your help

Can't login on Skype in Sony TV

Thalamus. — Sun, 18 Mar 2012 19:46:04 GMT

Hi miguel.amavel,

welcome to Questions & Answers..:smileyhappy:

Does the solution posted on by unhappyandy on the bottom of page 5 HERE help..

Re: Can't login on Skype in Sony TV

Johanahmed27 — Sat, 29 Jul 2017 11:47:26 GMT

I am facing similar problem. Have you got a solution for it?

Re: Can't login on Skype in Sony TV

Anonymous — Sat, 29 Jul 2017 14:59:04 GMT

@Johanahmed27

Microsoft has discontinued Skype on all TV platforms. See:

http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/138848

Also:

https://community.sony.co.uk/t5/the-lounge-room/skype-no-longer-supported-on-tvs/m-p/2184174

Cheers