topic Error message on BBC i player in Other TVs

Error message on BBC i player

muffin1947 — Thu, 06 Jul 2017 12:27:17 GMT

I just tried to watch a program on BBC i Player and keep getting the following message can someone explain what it means.

Internet failed because download content exceeded system memory unit

My tv is a Sony Bravia

Re: Error message on BBC i player

jumpsuit — Thu, 06 Jul 2017 13:23:20 GMT

Hi @muffin1947

I think something must be broken again their end 😞

Have a look at this thread:

https://community.sony.co.uk/t5/other-tvs/kdl-47w805a-tv-message-of-system-memory-limit/td-p/2263247

cheers

Re: Error message on BBC i player

Anonymous — Thu, 06 Jul 2017 19:45:09 GMT

Hi @muffin1947

Do you still have the TV model: KDL-42W653A and is this error is on this particular TV.

If so, this particular error was reported fixed by the BBC in December last year. I have been hearing reports that this might have re-occured, but no one is replying back to confirm their model number of the TV. Without a model number I cannot report this up the chain via Sony to the BBC.

At current it is confirmed as:

2011 Models - BBC is terminating iPlayer, but previously had this error message
2012 Models - No error messages on iPlayer
2013 Models - Unconfirmed reportings - I suspect though
2014 Models - Has this error message.

Cheers

Re: Error message on BBC i player

muffin1947 — Fri, 07 Jul 2017 10:25:16 GMT

Yes I still have the KDL-42W653A and this is where the problem occurs.

Re: Error message on BBC i player

mttwyew — Mon, 10 Jun 2019 17:03:32 GMT

internet download failed because content exceeded system memory limit

I have this error on a Sony KDL-32W705C- I also have a problem on the same TV in that I can load Netflix but when I select a program/film to watch it loads very slowly and then drops back to the TV channel