topic Re: KDL-EX653: a problem or two in Other TVs

KDL-EX653: a problem or two

JCFast — Thu, 13 Sep 2012 09:37:57 GMT

Hello,

I recently bought a KDL-46EX653 and I'm having some trouble, Sony's staff won't help me so if you'd be kind enough to help me?

First up is the Motionflow: how do I turn it completely off in this thing? What's the option that completely controls its existance? I have now tried everything, different screen modes like the normal, movie and even gaming, but to no avail. I've tried messing with all the picture settings, film-mode and what-nots, not helping. I've turned everything off from the menus, still some movies look like soap operas.

I mean it's only 100hz Motionflow to begin with, Sony hasn't even felt the need to put a specific button for it in this model, in other models there's a Motionflow option directly. Any ideas?

Second question is related to the Conax modules, CAMs and CI+s, or whatever they're called, but here you need to have one of those hooked up so you can view the premium cable channels. Well I've got a CI+ module in but it keeps loosing touch with the TV, there's no problem the module itself, but the TV refuses to do the whole "Recognizing the host and the module"-process sometimes. This means that I have to go and unplug the thing and put it back so that the TV will finally have to do the process. Anyone else having this problem?

And lastly I'd just like to voice in my slight disappointment at the whole ordeal of getting a new TV. I was happy with my previous Sony TV but time had moved on and I needed a newer, bigger model. So I went for a Sony again, and have had a lot of issues. First it was getting used to the bad quality of the panel, vertical banding is very noticiable when watching sports like football, those bright vertical stripes and smudgyness that follows when the camera pans against a solid colour like a football pitch are a lot to get used to.

If these problems sound like they can only be in my set, please let me know quick! I still have a few days to return this thing for a new one.

Thank you!

Re: KDL-EX653: a problem or two

JCFast — Thu, 13 Sep 2012 09:09:12 GMT

No one? What does that film-mode in picture settings do by the way? It only has 'Off' and 'Auto' as options, would 'Auto' mean that it tries to judge whether the signal is from a movie or not, and then put in some motion interpolation if it's not?

Re: KDL-EX653: a problem or two

JCFast — Sat, 15 Sep 2012 10:01:39 GMT

This is getting frustrating, Sony's Customer Support hasn't answered back to my emails nor their local Warranty Repair Service company, and it's been already a couple of weeks.

And now nobody here either?

What can I do anymore? Other than never buy Sony again?

KDL-EX653: a problem or two

Thalamus. — Sat, 15 Sep 2012 16:10:25 GMT

Hi JCFast,

welcome to Questions & Answers..:smileyhappy:

Unfortunately it would appear that users from the community do not know the answers to your questions, I'll see if I can get an answer from Sony, if & when I get a reply I'll post again..

Re: KDL-EX653: a problem or two

JCFast — Sat, 15 Sep 2012 18:20:11 GMT

Thanks Thalamus, appreciated.

Re: KDL-EX653: a problem or two

Thalamus. — Tue, 18 Sep 2012 15:06:05 GMT

Hi JCFast,

unfortunately not much info I'm afraid but I have found that it's not possible to adjust the motion flow settings on 100hz EX models, however it may be worth searching around the net as there are probably several reviews/forums listing their suggested optimal picture settings, here is one example - Recommended Settings

Being in the UK I have not much info on your second question perhaps your cable provider may be able to assist..:smileyconfused:

Re: KDL-EX653: a problem or two

JCFast — Tue, 18 Sep 2012 17:51:10 GMT

Thanks for the input Thalamus.

That's pretty awful that they'd not give us any chance to control that annoying Motionflow. I've tried searching a lot, but somehow this year's EX models have gone pretty much unnoticed. Or that the people buying them aren't exactly the type to online about it.

That article really doesn't help me much, but thanks.

Now I've also noticed a couple more problems. If I keep the picture area as full on SD content, some channels show this weird black and white horizontal bar in the upper left corner, it's maybe 1cm x 15cm. And on some SD content I get these white little artefacts randomly popping in and out, as if the picture quality would be that bad...

Shouldn't be the cable providers fault, didn't have these issues with my old model and in any of my other TVs. And those modules have worked just fine on every other TV than this and the previous Sony one.

You could try answering my emails now Sony, can't return it to the store anymore.

Re: KDL-EX653: a problem or two

Bravia55HX — Wed, 19 Sep 2012 09:44:36 GMT

Hi,

the little black and white bar your referring to is for pending adverts, it comes up just before the adverts in each program however it does not show on mine, set your screen format to full and see if that helps, if you have a function in screen settings that says Auto display area set that to on, if that does not lose the bar im not sure what else will other than adjusting the screen position also under screen settings ( if you have it ).

Re: KDL-EX653: a problem or two

JCFast — Wed, 19 Sep 2012 14:18:04 GMT

Ah ok, yeah I have to lower the screen area a bit, one step from the complete.

KDL-EX653: a problem or two

solsky — Wed, 19 Sep 2012 16:44:59 GMT

Hi,

It looks like interlacing problem, but I think Sony have just bad up-scaling.

Maybe they can fix this by firmware update.

Try write email to technical support,

this is general problem for both model 2012 :

KDL-40EX653 and KDL-40HX753.

I saw already few complaints about.

http://www.sony.co.uk/discussions/message/787551

It's happen to my KDL-40EX653, I wrote before:

http://www.sony.co.uk/discussions/message/803874

I just return my KDL-40EX653.

Sony only good for High definition 1080 or 720.

if you watching DVD, digital TV (576i) , let's say standard definition,

take Philips or Samsung,

Those TV more universal, it's good for any resolution SD and HD.

Re: KDL-EX653: a problem or two

JCFast — Thu, 20 Sep 2012 09:47:46 GMT

It's just the vertical banding, SD or HD. And I believe that's related to the actual panel rather than to anything they can fix through firmware, and guarantees usually don't concern issues as "minor" as this.

Did you have any luck with your new TV? Any vertical banding with whatever brand you got?

And I've tried writing, but Sony won't answer. Guess they don't have any real solution whatsoever so they just ignore me. Oh well in a few years when I'll be updating my TV set again, I'll definately get a different brand TV as well as home theater so that I'll have no reason to get a Sony.

Re: KDL-EX653: a problem or two

solsky — Thu, 20 Sep 2012 16:50:54 GMT

Hi,

I think you have something different, could be panel defect.

My problem was only in Standard Definition, for sure it's bad up-scaling.

I exchanged my Sony KDL-40EX653 to Philips 40PFL5507.

Philips' TVs have been equipped with Sharp-made screen panels.

All resolution working just fine.

http://www.digitalversus.com/tv-television/philips-40pfl5507-p12906/test.html

Sony uses an S-PVA screen panel manufactured by Samsung.

http://www.digitalversus.com/tv-television/sony-bravia-kdl-40ex653-p14064/test.html

I remember time when Sony stop making good audio equipment, I prefer Yamaha.

now it happens to TV.

Unfortunately Sony don't make good TV anymore.

Re: KDL-EX653: a problem or two

JCFast — Sun, 30 Sep 2012 12:46:30 GMT

It has been over a month now and I haven't gotten anything back from Sony.

I've come to terms with the overall mediocre quality of panel, but just can't understand why I can't turn that Motionflow off. I can't be the only one who is troubled by this? Can't Sony just give a button into the menu through an update?

Or would someone happen to know how to do it? All the movie modes and what nots are not doing the trick on straight TV content.

KDL-EX653: a problem or two

solsky — Tue, 09 Oct 2012 18:07:33 GMT

Hi,

Motionflow always On.

it's not necessary to turn Off

This Sony TV - 50Hz (with Motionflow - 100Hz).

http://en.wikipedia.org/wiki/Motion_interpolation

Re: KDL-EX653: a problem or two

JCFast — Wed, 10 Oct 2012 10:50:16 GMT

I know what Motionflow does, and I want to have it OFF at times. Not always ON. Why am I not given the choice?

Re: KDL-EX653: a problem or two

Bravia55HX — Wed, 10 Oct 2012 13:57:56 GMT

Hi,

perhaps you should have aread of this, after all it is an entry level set so you cant expect too much of it.

it applies to your model size.

http://www.digitalversus.com/tv-television/sony-bravia-kdl-40ex653-p14064/test.html

KDL-EX653: a problem or two

JCFast — Wed, 10 Oct 2012 19:12:40 GMT

I read that article before buying. It says the TV doesn't have motion interpolation AT ALL when mine sure does... Or whatever it has to smoothen some action scenes into a soap opera type of an experience. If it's not motion interpolation or Motionflow XR100 as is said on the TVs details, what is it? And why can't I turn that thing off?

Edit: I'm not "expecting too much" when I'm asking why I can't watch TV like it is? Without this thing putting speed forward on action scenes. That's only fair, entry level models or not.

Re: KDL-EX653: a problem or two

solsky — Thu, 11 Oct 2012 16:32:01 GMT

Hi,

this is really question, I saw this too,

Mistake in specification and this TV just 50Hz or 100Hz for real ?

http://www.sony.co.uk/comparison/kdl46ex653bu/kdl40ex653bu

in "test", they say: "No motion interpolation"(Sony call this Motion Flow)

100Hz what is it ???

http://www.digitalversus.com/tv-television/sony-bravia-kdl-40ex653-p14064/test.html