50W815 - HDMI-CEC unreliable after recent firmware update

SeeNoWeevil — Thu, 18 Sep 2014 18:47:34 GMT

The TV seems to be less reliable at powering on in response to HDMI-CEC signals from devices since the latest update. It worked perfectly prior to this.

It will also *sometimes* power off my PS4 when I turn the screen off. If I press the Sync Menu button on the remote I can turn the PS4 off from here reliably every time.

Re: 50W815 - HDMI-CEC unreliable after recent firmware update

Anonymous — Thu, 18 Sep 2014 19:30:09 GMT

Hi there

Can you try the following and see if it works

Turn TV completely off from the wall - leave off for 2 minutes
Whilst waiting, unplug all HDMI devices from the TV (just remove the HDMI cables)
Turn TV on again and leave on for 2 minutes
Turn TV completely off again from the wall - leave off for 2 minutes
Whilst waiting, re-plug all HDMI devices back to the TV
Turn TV on again and test

If that fails, can you please perform a factory reset of the TV. It can clear many issues especially after a FW update.

Hopefully that solves the problem. If not, please respond back.

Cheers

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50W815 - HDMI-CEC unreliable after recent firmware update

Re: 50W815 - HDMI-CEC unreliable after recent firmware update