topic Re: VPCL14S1E - Touch Screen not Working in PCs & Accessories

VPCL14S1E - Touch Screen not Working

SailorBoy1 — Thu, 26 Jul 2012 15:26:37 GMT

I have a VPCL14S1E All-in-One desktop Sony Vaio and the touch screen has stopped working. Have I inadvertantly switched it off or have I got a more serious problem?

Re: VPCL14S1E - Touch Screen not Working

rich912 — Thu, 26 Jul 2012 17:30:23 GMT

Hi SailorBoy1,

First check that the touch screen is enabled.

1. Click (Start) and Control Panel.

2. Click Hardware and Sound and Pen and Touch.

3. Click the Touch tab.

4. Check or uncheck the Use your finger as an input device check box. Checked: The touch screen is enabled. Unchecked: The touch screen is disabled.

5. Click OK.

If that is not the problem then try reinstalling the touchscreen driver.

http://www.sony.co.uk/support/en/product/VPCL14S1E_S/updates

Rich

Re: VPCL14S1E - Touch Screen not Working

SailorBoy1 — Fri, 27 Jul 2012 07:31:45 GMT

Hi Rich 912, Many thanks for your prompt reply. I have checked that the touch screen is enabled and have re-installed the driver. It informed me that no changes were made as I had all of the latest drivers installed. So, unfortunately, still not working. Any other thoughts?

Re: VPCL14S1E - Touch Screen not Working

rich912 — Fri, 27 Jul 2012 08:15:21 GMT

Hi SailorBoy1,

In that case I’m not sure what the problem is.

You could try disabling the touch screen, shut down, reboot and then re-enable. Also, if this problem only happened recently you could try a system restore to a prior date when you know that the touch screen was working. If this resolves the issue then be very careful about which Microsoft updates you allow.

Rich

VPCL14S1E - Touch Screen not Working

KatherineYH — Fri, 27 Jul 2012 15:55:08 GMT

Did it come with an owner's manual or quick start guide? If not go to Sony's website and find it to download.

_______________

Life is too serious to be taken seriously

Copy/pasted from http://answers.yahoo.com/question/index?qid=20101014204856AAU36B2

Message was edited by: rich912

To provide source.

Re: VPCL14S1E - Touch Screen not Working

SailorBoy1 — Fri, 27 Jul 2012 17:05:26 GMT

Hi Rich, The System Restore option has worked. Many thanks.

Re: VPCL14S1E - Touch Screen not Working

rich912 — Fri, 27 Jul 2012 17:09:23 GMT

You're welcome SailorBoy1