topic Sonic Stage won't connect my Vaio??? in PCs & Accessories

Sonic Stage won't connect my Vaio???

AgentSmith — Tue, 28 Dec 2004 07:46:00 GMT

Hi All.

I recently purchased the Vaio Pocket and have found it great. I Have had a few problems with the software needed to transfer audio files.

My first problem was when I tryed to get SonicStage to import my Music folder, either it would crash part way through scanning the dir or lockup and need terminating.

I tryed to uninstall and reinstall to see if this would rectify the problem but the same thing would happen. I found myself doing a system restore and try to install it again but that has led to another problem.

My main problem now is that when I start SonicStage and try to access my Vaio it comes up with the message "The ATRAC audio device cannot be used with this version of SonicStage". I havn't changed anything interms of software or device change. The only thing I have done is to reinstall it.

Can anyone help as this is driving me crazy not being able to transfer anything.

Specs:
Win XP - SP2
Firmware 3.0.0.C171F
SonicStage 2.3.00 (11020)

Re: Sonic Stage won't connect my Vaio???

@4967457401015621 — Tue, 28 Dec 2004 12:49:38 GMT

when i did a system restore it told me i had to restore the sonic stage database, then uninstall ss, restart and reinstall it. first thing i'd normally suggest is making sure you have all the updates, but it looks like you already have (it's worth checking windows update though, in sp1 there's a bug that makes ss crash if you have a particular security update installed). you don't have the american version of sonic stage do you? i'm just wondering if sony make different firmware/sonic stage versions incompatible. as for it crashing before, are you sure the mp3s are uncorrupt? i've got a problem at the moment, as my ipod corrupted about 5 gigs of mp3s so i'm now having to re-rip abou 50 cds good luck with getting yours going!

Re: Sonic Stage won't connect my Vaio???

AgentSmith — Tue, 28 Dec 2004 19:20:03 GMT

when i did a system restore it told me i had to restore the sonic stage database, then uninstall ss, restart and reinstall it. first thing i'd normally suggest is making sure you have all the updates, but it looks like you already have (it's worth checking windows update though, in sp1 there's a bug that makes ss crash if you have a particular security update installed). you don't have the american version of sonic stage do you? i'm just wondering if sony make different firmware/sonic stage versions incompatible. as for it crashing before, are you sure the mp3s are uncorrupt? i've got a problem at the moment, as my ipod corrupted about 5 gigs of mp3s so i'm now having to re-rip abou 50 cds  good luck with getting yours going!

I don't think its a Windows patch problem as i've had all the patches since I first installed SS. My MP3's seem to work fine and have no problems playing them.

I have tryed to remove all references to OpenMG and SonicStage from my registry and even used a registry cleaner but dosn't make any diffrence.

I'm puzzled as to what it could be. The only version of SonicStage I have used are 2.1 from the CD, 2.3 from the online installer and then tryed the FTP vaio-link 2.3 English installer. They all give me the same problem.

Re: Sonic Stage won't connect my Vaio???

@4967457401015621 — Tue, 28 Dec 2004 20:22:50 GMT

mm, that's not helpful. you could try another system restore and reinstall? i've had a fair few problems with ss as well, it's nothing compared to itunes (sorry but it's true). the software (mainly on the pc but also on the vp itself) are the only things i'm disappointed with so far. the good bit is if sony take the comments on board it'll be awesome, if they ignore them it'll be a case of 'it coulda been great but..'. another alternative would be to try downloading the us software and firmware, i don't imagine the hardware will be different, or reinstalling the firmware on the device. it defintiely says version 3 on the system information?

Re: Sonic Stage won't connect my Vaio???

AgentSmith — Tue, 28 Dec 2004 23:51:44 GMT

I'm not sure if re-installing the firmware will affect my Vaio. I don't wan't to do that and then find that I caunt use my Vaio aswell. If I try to restore from a previouse restore point the same problem will occure.

With the online installer there is only one version avaliable, the one it downloads. I live in the UK so I think that it detects where the user is and uploads the relevant language. I havn't seen a US version of the Firmware or software.

And yes it says version 3 as the Firmware on the Vaio.

Re: Sonic Stage won't connect my Vaio???

@4967457401015621 — Wed, 29 Dec 2004 00:15:11 GMT

mm, don't really know what to suggest then. to be honest getting the us firmware shouldn't be necessary and probably won't be a good idea (it is possible, i'm in the uk too and have downloaded it but i haven't tried using it). good luck, i can't think of anything else

Re: Sonic Stage won't connect my Vaio???

AgentSmith — Wed, 29 Dec 2004 02:14:31 GMT

Thx for the help Bentate.

looks as though i'm stuffed. I didn't particularly wan't another paperweight for christmas

Re: Sonic Stage won't connect my Vaio???

AgentSmith — Thu, 30 Dec 2004 00:14:59 GMT

YEEEEEEEES.

I finally got it sorted. What seems to have been the problem is that all the Sonic Stage installers I have are for the US. I didn't realise this as these were the only links I could find and directed me to these files.

I eventually got the correct file by registering on the European connect.com site. This then gave me a link to a sonicstageinstaller.

Because the files aren¿t labelled to the correct territory I was non the wiser.

The US Online installer is labelled: SonicStageInstaller.exe
The Euro Online installer is labelled: sonicstageinstaller.exe

Please Sony, make your installers more identifiable for different countries.

Re: Sonic Stage won't connect my Vaio???

Psaila — Thu, 30 Dec 2004 00:22:41 GMT

Well done Agent Smith

Nice to see you did not give up ,

Now how do you feel , ? Nice that the SS update worked for you too ,

Re: Sonic Stage won't connect my Vaio???

AgentSmith — Thu, 30 Dec 2004 00:31:05 GMT

Give up? I never give up, as Neo found out.:smileygrin:

I'm just releaved that I finally got it to work. I even tryed to do a fresh install of Windows on another HDD but I had major problems with my ATI drivers as SonicStage dosn't seem to wan't to install without them.

Re: Sonic Stage won't connect my Vaio???

Psaila — Thu, 30 Dec 2004 00:54:53 GMT

I'm pleased , and thank you for adding how you solved the problem at your End . It will help others I¿m Sure .

Its hard to tell people that it works and works well , Yes I still have a few thing I need to work on, I'm getting It set Just How I like It , And to be Honest I can . It Will do as I need and ask . I hope further development will bring stunning new update and use's for The Stunning VAIO Pocket .

Mine had very little trouble setting itself after the Connect link was made , Seems Sony wish only Sony and safe copyrighted music and material to be used on the VAIO Pocket . All well and good As long as is competitive . Would just be nice to store other media files Also , legal of course . But I¿m sure Update¿s will come in time .

For A total novice , this must be mind bending to say the least . What would be so wrong of Sony to included A Demo DVD. Show how Item¿s should be stored , used ,filed and removed , Goodness Sony
You Own more Disk¿s Than God , why not use them .

Re: Sonic Stage won't connect my Vaio???

@4967457401015621 — Thu, 30 Dec 2004 12:23:05 GMT

where did you download your original ss update from then? i got mine from here http://www.vaio-link.com/vaiopocket/firmware/firmware.asp?l=en and it has a very obscure naming system

Re: Sonic Stage won't connect my Vaio???

AgentSmith — Thu, 30 Dec 2004 16:51:49 GMT

I havn't got the links anymore but the files I tryed were named:

SonicStage_Ver2_3_Update_Program.exe (37.165mb)
SOASST-00892300-UN_ENG.exe (37.167mb)
SonicStageInstaller.exe (571kb)

the only one that worked was:

sonicstageinstaller.exe (671kb)