topic blu ray problems in PCs & Accessories

blu ray problems

cascarr@af65 — Tue, 01 Feb 2011 19:54:41 GMT

my computer will not read my blu ray disc. but it will read normal dvd.
it says i need an update, but with one ?
i have a intervideo windvd BD. ( A vaio)
if you could help it would be great

blu ray problems

Blencogo — Tue, 01 Feb 2011 20:04:18 GMT

Exactly which model Vaio do you have?

Which disc are you trying to play?

What version of WinDVD BD do you have installed? Right-click on the WinDVD Screen and select Settings/Setup. Click on the Tab on the right and tell us the Version.

blu ray problems

cascarr@af65 — Tue, 01 Feb 2011 20:13:07 GMT

Where do you find the model # ?
I'm trying to play a blu ray disc (avatar) or what do you mean.
Windvd BD ver. 8.0 DXVA B20.089

hope that helped....
If you need something I'll really try to find, this is the second time its happened....

blu ray problems

cascarr@af65 — Tue, 01 Feb 2011 20:18:34 GMT

model: PCG-3D1M

blu ray problems

Blencogo — Tue, 01 Feb 2011 20:37:27 GMT

Hmmm that is an invalid model type. You are probably quoting the chassis type for the FW-Series. Have a look on the screen surround - the model will be something like VGN-FW21L.

If you go to the Downloads Page for your model you will find two updates for WinDVD BD under the Updates Tab here: -

http://support.vaio.sony.eu/computing/vaio/downloads/updates/index.aspx?m=VGN-FW21L&l=en_GB

You will need to install versions 8.0.20.169 and also 8.0.20.185

blu ray problems

cascarr@af65 — Tue, 01 Feb 2011 20:57:31 GMT

Model: VGN- FW21E
I'll try that

blu ray problems

Blencogo — Tue, 01 Feb 2011 21:11:27 GMT

Your Support Page is here: -

http://support.vaio.sony.eu/computing/vaio/downloads/updates/index.aspx?l=en_GB&m=VGN-FW21E

blu ray problems

cascarr@af65 — Tue, 01 Feb 2011 21:22:03 GMT

I've installed the updates but it still will not read the blu ray disc...
dont know really what to do ?

blu ray problems

Blencogo — Tue, 01 Feb 2011 21:38:00 GMT

What error messages do you get?

Have you re-booted and checked the Version number?

Apart from that I can't think of anything else to try

blu ray problems

Blencogo — Tue, 01 Feb 2011 21:52:47 GMT

Have a look at this link - it appears Avatar causes lots of similar problems: -

http://www.digitaltrends.com/entertainment/avatar-blu-ray-not-working-for-many/

Look in Device Manager and check which BD/DVD Drive you have installed and see if there is a firmware update available.. There are Firmware updates for 4 different drives at the bottom of the download Updates Page for your model.

blu ray problems

lvapinto0 — Sat, 06 Aug 2011 04:00:29 GMT

I have a VGN-FZ38M. My Bd Dvd doesn't detect blu ray discs though it detects the dvd ones.

blu ray problems

Thalamus. — Sat, 06 Aug 2011 11:50:20 GMT

Hi lvapinto0

welcome to Questions & Answers..:smileyhappy:

Have you installed the latest WinDVD BD Update - 8.8.0.154 that's available for your model.?

There is also a firmware update available for the BD-Combo Drive Firmware UJ-120B. However you'll need check in Device Manager that this firmware update is compatible with the drive installed in your VAIO because they can be supplied with various optical disk drives..:smileywink: