topic I need recovery discs for my sony vaio VPCEB3J1E/BQ in PCs & Accessories

I need recovery discs for my sony vaio VPCEB3J1E/BQ

mhabiela — Sat, 30 Jul 2011 14:40:39 GMT

I bought sony vaio model VPCEB3J1E/BQ unfortunately I have experienced difficulties with strating it so I have given it to an expert and he formatted it so I lost sony software and unfortunately I did not prepare recovery discs so I need on, any one can help me?

I need recovery discs for my sony vaio VPCEB3J1E/BQ

Blencogo — Sat, 30 Jul 2011 15:07:25 GMT

Recovery Discs are model specific so you should contact Vaio Support and ask for a replacement set of discs. As you did not make your own recovery discs when prompted by Vaio Care, Sony will charge you for these replacements.

Perhaps your 'Expert' will pay the fee as he has not done you any favours!!

I need recovery discs for my sony vaio VPCEB3J1E/BQ

mhabiela — Sat, 30 Jul 2011 16:29:28 GMT

Thank you Blencogo/ I am afraid he wont pay.

I need recovery discs for my sony vaio VPCEB3J1E/BQ

mhabiela — Sun, 31 Jul 2011 14:35:13 GMT

Hi Mathew,

Thank you fro your assistance. Definitely I'll do, but could you tell more about this software, and from where I can download it (Sony website or other).

Thank you again

I need recovery discs for my sony vaio VPCEB3J1E/BQ

mathewlisett — Sun, 31 Jul 2011 14:47:24 GMT

Well if you paid him, he even if is not self employeed or a business, has a responbility to do what he has been either asked or has stated he could do.

if he created a much bigger issue and left you in the lurch even if you didnt pay him, you will likely find if you took him to the small claims, the judge will see in your favour becuase he made the situaiton worse.

there are software out there that can locate and save the system drivers and then restore them when a fresh format has been done. and you also have the luxury of going here and downloading the drivers.

if you still have issues, give me a shout and ill see what we can do

Message was edited by: -Cass-

I need recovery discs for my sony vaio VPCEB3J1E/BQ

mathewlisett — Mon, 01 Aug 2011 06:03:23 GMT

Personally i woudl use driver magician. its a few pennies but worth it.

I need recovery discs for my sony vaio VPCEB3J1E/BQ

mhabiela — Mon, 01 Aug 2011 08:48:05 GMT

Many thanks, Mathew. Really, it is very useful software. I will try to use it.

I need recovery discs for my sony vaio VPCEB3J1E/BQ

Blencogo — Mon, 01 Aug 2011 09:12:30 GMT

Hi mhabiela,

Just a warning that if you do not use the Sony Recovery discs, you will lose ALL the preinstalled software and most of this cannot be downloaded.

This may not be important to you but you should be aware that you cannot download and replace everything on your Vaio. You can download most of the drivers here: -

http://support.vaio.sony.eu/computing/vaio/downloads/preinstalled/index.aspx?l=en_GB&m=VPCEB3J1E_WI

This is, of course, your choice.

I need recovery discs for my sony vaio VPCEB3J1E/BQ

mhabiela — Mon, 01 Aug 2011 09:22:28 GMT

Hi Blenco,

Thanks for your comments. It is confusing now. My Vaio has been formatted, this means the drivers are still there? Could you tell me what other drivers are not available online and whether they are essential or not?

I need recovery discs for my sony vaio VPCEB3J1E/BQ

Blencogo — Mon, 01 Aug 2011 11:10:45 GMT

If the hard drive has been formatted, you have lost all the drivers and Driver Magician is not much use.

Just try one thing before doing anything else. Your Expert may have only formatted the C:\ Drive - not the whole disc - and in this case the Recovery software may still be on your hard disc in a hidden partition.

Turn your Vaio on and when you see the first Vaio Logo screen, tap F10 repeatedly. Does the Vaio Care screen appear? If yes, attach mains power, choose Recovery, and start the Recovery Wizard. Click on SKIP RESCUE on the next page and check the box 'Yes I'm Sure' when warned that all data will be lost and click on Start Recovery. This will recover your Vaio back to factory defaults and will take several hours - so do not interrupt the process even if it appears to have stopped.

If the Vaio Care screen does not appear, the best course of action is to purchase a set of recovery discs from Sony Support.

Alternatively, if you feel competent to do this, you can install your own version of Windows 7 and install ALL the drivers in the link in my last post. This will not replace the Sony Software but the basics should work. It is quite a large task to install all the drivers.

I need recovery discs for my sony vaio VPCEB3J1E/BQ

mhabiela — Mon, 01 Aug 2011 11:22:45 GMT

I am grateful to you "Blencogo". I will try this, hope the "Non-Expert" did not format the whole disc.

I need recovery discs for my sony vaio VPCEB3J1E/BQ

mathewlisett — Mon, 01 Aug 2011 15:32:25 GMT

"you have lost all the drivers and Driver Magician is not much use." thats without doubt not strictly true, ive had many occasions even in the last week where i have formated the sony vaio vgn-nr32m and used the software i have stated to regain some drivers.

and just to say soemthign esle, would i be wrong in assuming that just becuase a user uses the recovery discs, this doesnt not mean its gaurenteed to work on the new os, especially if you go from vista to windows 7 and even xp to vista or windows 7, and deffinatrly if its goes from 32bit to 64bit.

I need recovery discs for my sony vaio VPCEB3J1E/BQ

Blencogo — Mon, 01 Aug 2011 18:26:10 GMT

"Some Drivers" is not much good. All the 64-bit drivers are available for download - I'm not quite sure why you would need to pay for Driver Magician.

The Recovery Discs are Windows 7 64-bit.

I need recovery discs for my sony vaio VPCEB3J1E/BQ

mhabiela — Mon, 01 Aug 2011 20:10:16 GMT

Many Thanks to you Both. I'll consider your comments and suggestions.

I need recovery discs for my sony vaio VPCEB3J1E/BQ

mathewlisett — Tue, 02 Aug 2011 14:12:09 GMT

i may be wrong, but the recovery discs 64bit version are only avaliable to the laptops that have already gt 64bit drivers.

which goes with what i was saying about the recovery disc not being that relaible if the original drivers are only 32 bit.

I need recovery discs for my sony vaio VPCEB3J1E/BQ

Blencogo — Tue, 02 Aug 2011 17:58:36 GMT

Please check your facts before posting - you are just confusing users who have come here for help.

It only takes a moment to check that the original drivers for this model are 64-bit. It was sold with Windows 7 64-bit preinstalled and the Recovery discs are 64-bit.

:smileymischief:

I need recovery discs for my sony vaio VPCEB3J1E/BQ

mathewlisett — Tue, 02 Aug 2011 19:19:10 GMT

"Please check your facts before posting - you are just confusing users who have come here for help."

erm calm down their tiger.

first i was correct in what i was sayign since it was an assumption and a question from ymself stating that a recovery disc for a specific laptop would be of no use if the operating system is 64bit windows 7 so to speak, and the recovery disc is 32bit and cant work with windows 7.

so all you needed to say is that i was wrong, and clearly state WHY i was wrong.

instead of course you for some reaosn got on your high horse and accused me of not stating FACTS when i wasnt even doing that in my reply.