topic VGN-Z21WN Keyboard Replacement in PCs & Accessories

VGN-Z21WN Keyboard Replacement

mike_coreit — Mon, 09 Jan 2012 11:22:02 GMT

Hi does anyone know where I can find a replacement keyboard for a VGN-Z21WN ?

VGN-Z21WN Keyboard Replacement

Blencogo — Mon, 09 Jan 2012 18:24:17 GMT

I can find nothing using Google anywhere.

Have you tried asking Vaio Support if they will sell you one? Long shot, but worth a try.

VGN-Z21WN Keyboard Replacement

mike_coreit — Thu, 12 Jan 2012 13:01:42 GMT

Called Sony earlier, as usual they are unable to source their own parts.

VGN-Z21WN Keyboard Replacement

Thalamus. — Thu, 12 Jan 2012 15:13:50 GMT

mike_coreit wrote:

Called Sony earlier, as usual they are unable to source their own parts.

Hi Mike,

Sony DO, on occasions, sell spare parts direct to customers but I guess if Sony support will not not sell the keyboard & other parts you require & suggest that repairs should be undertaken by a Sony authorised repair partners then I guess this is because not everyone is capable of doing the repair & or in doing so could possibly cause further damage to your Vaio. Furthermore I guess if Sony do sell you the part directly it could cause liability problems..

Best option I guess is to contact one of the Sony repair partners & ask them for a quote to supply & fit the parts you require..

VGN-Z21WN Keyboard Replacement

mike_coreit — Sat, 14 Jan 2012 11:42:33 GMT

I'll get the service manual and parts from an authorized dealer then.

I'm not concerned about liability issues, other manufacturers seem to have the ability to deal with it.

VGN-Z21WN Keyboard Replacement

LaptopSpecialists — Tue, 21 Feb 2012 20:45:43 GMT

Hi Mike,

Sony won't source their own parts. They never have done and never will do. They make too much money getting your laptop in for a repair and repairing that way for such an excessive fee.

Message was edited by: -Cass-

Because it contained direct advertising of commercial services

Message was edited by: Thalamus.

Advertising with link to commercial website/personal information irrelevant to the thread