topic Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ??? in PCs & Accessories

WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

MJBALTIC — Wed, 29 Jul 2015 11:44:33 GMT

I was trying to update my VAIO SVL2413M1EB today, as Microsoft has offered me Windows 10 and I can't do it.

Update gives me an error and nothing is working.

SONY, it's very bad !!!

I know you have abandoned VAIO, but don't force people to get rid of all your products, because you will loose even more at the end.

My friend has got HP laptop 3 times cheaper then my SONY VAIO and he was able to update everything straight away and everything works !!!

SONY SUCKS !!!

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

jumpsuit — Wed, 29 Jul 2015 13:13:57 GMT

Hi MJBALTIC and welcome to the Community

I'm using an Advent PC and can't upgrade yet either, so it may not just be Sony.

Mind you, Sony advises all Vaio users not to upgrade at the moment anyway.

Have you had a look at the Windows 10 Upgrade page on the site Here?

Also have a look at the Windows 10 'Alerts' page Here.

"WARNING: There is a risk of software/driver corruption. We therefore strongly recommend that you do not upgrade to Windows 10 when it becomes available on July 29.

Sony is now testing Windows 10 and will be providing compatibility information during the summer of 2015. The release schedule will vary according to the different products.

With regards to Sony VAIO personal computers, we are preparing a Windows 10 upgrade procedure – together with the necessary drivers and software* – for compatible models released after October 2012 (which were delivered with the Windows 8 or Windows 8.1 operating system preinstalled). Please note that Sony is currently not planning on providing an upgrade procedure, nor drivers and utilities, for older models which were released with Windows 7 or previous versions of Windows preinstalled.

Please wait until the upgrade information is released. Visit our support website regularly for the latest information and updates about this topic.

*Note that some of the functions, utilities or other software on your computer might be missing or not working properly after the Windows 10 upgrade."

They really aren't ignoring Vaio users, in fact quite the opposite as they are still testing.

I realise It may not be ideal for you but it is safer for you and other Vaio owners to wait until all the drivers etc. have been sorted out instead of corrupting drivers / software.

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

jacktheladddd — Wed, 29 Jul 2015 14:13:57 GMT

SONY still sucks cos they are leaving customers with Windows 7 in the lurch, Microsoft are making upgrades available for Windows 7 therefore SONY should do the right thing and provide the support necessary to allow upgrade instead of abandoning their faithful customers or, dont they give a damn!!!

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

jumpsuit — Wed, 29 Jul 2015 14:29:41 GMT

Hi jacktheladddd and welcome to the Community

Although it may not be ideal for you please believe that Sony are working on it.

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

Bill-Taylor13 — Wed, 29 Jul 2015 18:26:52 GMT

My VAIO VGN-AW31S failed the Wnrdows 10 compatibility checker with NVIDIA graphics drivers will not support Windows 10 modes. NVIDIA website reports my VAIO needs updates via Sony

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

gaarbon50 — Wed, 29 Jul 2015 18:39:51 GMT

I can understand that Sony are working on it.. But why are we having to wait until November for the driver updates!! Sony really should get it sorted out before then.

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

aqualung. — Fri, 31 Jul 2015 19:06:40 GMT

In the same boat (vaio vpcca3c5e shippped with win 7). Cost over £800 and now getting shafted too, so typical of Sony

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

cox_hd — Sun, 02 Aug 2015 13:29:38 GMT

Updated 2 days ago and the update worked perfect. All drivers updated and everything works fine. Device is Vaio SVE1512E6E.

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

larasovic — Mon, 03 Aug 2015 09:34:24 GMT

I am so disapointed in sony again. Why do we have to wait again? I want to update my vaio SVF13N1J2ES but am afraid of all the warnings on the sony website. I think it is not fair to us that we paid so much but get nothing in return. I mean the same thing happend with the lollipop update. So sad really.

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

colinmaroon — Mon, 03 Aug 2015 11:24:10 GMT

NOVEMBER????

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

colinmaroon — Mon, 03 Aug 2015 14:58:49 GMT

Is it honestly going to be November before I'll be able to upgrade my Ultrabook to Windows 10?

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

larasovic — Mon, 03 Aug 2015 16:31:43 GMT

Colinmaroon, afraid so. I don't think they are in a rush or anytihing. I am so disapointed really.

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

colinmaroon — Sun, 09 Aug 2015 13:17:00 GMT

What's even more frustrating is that it's all up in the air. Why can't we be notified of a proper time schedule.

I see that someone has received their updates, why not the rest of us?

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

davejo90 — Tue, 11 Aug 2015 17:45:49 GMT

I have a Vaio SVS1511S9ES and updated to Windows 10 three days ago with no adverse problems...yet

I ensured I did a full backup first and also as it's classed as an upgrade Windows allows you to uninstall Windows 10 for up to a month after you upgraded

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

ZombieFried777 — Tue, 11 Aug 2015 17:47:50 GMT

Maybe sony didn't get the memo, Windows 10 was coming probably got hacked. I've had windows 10 on my vaio since launch and it's fine,

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

iagibso49 — Thu, 13 Aug 2015 08:05:47 GMT

November is disgusting.

They've had access to Windows 10 for long enough to have their computers prepared.

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

maaritr — Mon, 17 Aug 2015 08:30:50 GMT

I'm strongly considering bying a new laptop because of this. And will not be bying any Sony products in the future. This has been really dissapointing.

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

vulcan43 — Mon, 17 Aug 2015 09:07:37 GMT

Thanks Sony, you are abdicating support for windows 7 users all over the world. You may live to regret this decision as ther may be a boycott of ALL Sony products by these users. Come on Sony, do the right thing and support all owners of Sony PC's

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

davejo90 — Mon, 17 Aug 2015 09:41:14 GMT

@maaritr wrote:
I'm strongly considering bying a new laptop because of this. And will not be bying any Sony products in the future. This has been really dissapointing.

Sony are not making laptops anymore so we wont be able to buy from them anyway, which maybe why they're in no rush to solve the issues you're having. It's a shame as I do really like the Sony spec for their machines.

Re: WHY STILL NO SUPPORT FOR WINDOWS 10 UPDATE ???

Peteandpam15 — Mon, 17 Aug 2015 10:26:18 GMT

Please help. Can I uninstall windows 10. We installed it but then realised Sony Viao says do not. How difficult is it to uninstall. Obviously having problems, no touch screen etc. and we did have 8.1. Do we sit tight as is and wait for it to work when we get correct river from Sony or can we uninstall. HELP please. we are silly old age pensioners and have not got a clue now what to do. Kind regards