topic Re: System Restore - Error 818 in PCs & Accessories

Assist Button and System Recovery

gamorgan — Mon, 09 Dec 2013 15:47:25 GMT

Sony Vaio SVE1713Z1EB

My Vaio crashed for some reason and I could not start it again. So I decided to do a full system recovery without success

How do I run recovery from the recovery CDs I made?

I have just tried again as follows:

Pressed assist button

From the VAIOCare Rescue mode screen

Pressed F10 for “Recover or maintain your system”

Recovery

Your PC needs to be repaired

A required device isn’t connected or can’t be accessed

Error code: 0xc000000f

You will need to use the recovery tools on your installation media...etc

Switches off

Inserted Recovery Disc #1 of 6

Pressed power button

Does not try to boot from the recovery disc but boots from the hard drive

Blue screen with “please wait” in the middle

Blue screen with an icon “Welcome”

Black screen with pop up “VAIO Care (Rescue mode)

Blue screen “your PC ran into a problem ... restart”

Re: Assist Button and System Recovery

gamorgan — Mon, 09 Dec 2013 16:32:02 GMT

Just noticed to boot from the CD drive

Press the assist button

Insert Recovery Disc 1

Press F11

System Restore - Error 818

gamorgan — Mon, 09 Dec 2013 18:38:50 GMT

Sony Vaio SVE1713Z1EB

My Vaio crashed for some reason and I could not start it again. So I decided to do a full system recovery from the recovery discs without success. Got up popup on the last disc with error 818

Pressed Assist Button

Inserted Recovery Disc 1

Pressed F11 to run from CD drive

Black Screen with Vaio Logo

Choose the language - English US

Choose your keyboard layout - UK

Choose an option - Troubleshoot

Troubleshoot - Recovery and maintenance

Recovery Tool

Choose a target OS - Windows 8

“Please wait while Vaio Care rescue mode is starting”

Select English and start Vaio Care (Rescue Mode)

Start Recovery Wizard

Skip Rescue

Are you sure you want to start recovery?

Yes I am sure

Formatting...

Restoring....

Inserted Disc 2

Inserted Disc 3

Inserted Disc 4

Inserted Disc 5

Inserted Disc 6

“An error occurred while executing an application”

“The operation was not completed. Shut down your computer. Then try the operation again after reboot”

“Error 818”

Re: System Restore - Error 818

gamorgan — Mon, 09 Dec 2013 22:52:05 GMT

Started the recovery again from scratch

Same procedure as described above

Disc 6 ejected

The system was re-booted

Black screen

“S.M.A.R.T. Hard drive detects Error.”

“Please consider to back up the hard drive.”

“Press any key to continue ...”

<<odd because the hard drive was re-formatted during the restore process>>

Pressed space bar

Black screen Vaio Logo and a spinning circle

“Getting devices ready 2%” counting up to 100%

“Getting ready”

“Restarting your PC”

Black screen

Vaio Logo

Black screen

“S.M.A.R.T. Hard drive detects Error.”

“Please consider to back up the hard drive.”

“Press any key to continue ...”

Pressed space bar

Black Screen with Vaio Logo and spinning circle

Black screen

“S.M.A.R.T. Hard drive detects Error.”

“Please consider to back up the hard drive.”

“Press any key to continue ...”

Pressed space bar

Black screen Vaio Logo and spinning circle

Completely black screen 5 minutes

Completely black screen 10 minutes

Completely black screen 15 minutes

Pop up

“Windows is now setting up the following items”

“Vaio Care (rescue mode)

Another pop up screen

“recovering”

“your computer will restart several times during the recovery process”

“installing ...”

Progress bar

New pop up

“Intel chipset device software installer has stopped working”

“Windows can check for a solution to the problem next time you go online”

“check online for a solution”

“close the program”

Clicked on close the program

New pop up

“An error occurred during software installation”

“the following program did not install completly:”

“Chipset driver Intel”

“This program was not installed completely. Click ok to...etc, etc. Error 505:77”

Clicked ok

New pop up

“restart computer”

Blue screen “restarting”

Black screen

“S.M.A.R.T. Hard drive detects Error.”

“Please consider to back up the hard drive.”

“Press any key to continue ...”

Pressed space bar

Black screen Vaio Logo and spinning circle

Black screen

“S.M.A.R.T. Hard drive detects Error.”

“Please consider to back up the hard drive.”

“Press any key to continue ...”

Pressed space bar

Black screen Vaio Logo and spinning circle

Blue screen Administrator logo, spinning circle, “Welcome”

Back to black screen with “recovering” popup now 4%

Black screen

“S.M.A.R.T. Hard drive detects Error.”

“Please consider to back up the hard drive.”

“Press any key to continue ...”

Pressed space bar

Black screen Vaio Logo and spinning circle

Blue screen Administrator logo, spinning circle, “Welcome”

Back to black screen with “recovering” popup now 12%

Black screen “Operating System Not Found”

<<***** (facepalm)>>

Pressed Alt-Ctrl-Del

Black screen

Black screen “Operating System Not Found”

Powered off

Powered on

Black screen Vaio Logo and spinning circle

Blue screen Administrator logo, spinning circle, “Welcome”

Black screen

Pop up

“Install windows”

“Windows could not complete the installation. To install Windows on this computer, restart the installation”

Clicked ok

Blue screen

“Restarting”

Black screen

“S.M.A.R.T. Hard drive detects Error.”

“Please consider to back up the hard drive.”

“Press any key to continue ...”

Blue screen

Recovery

Your PC needs to be repaired

A required device isn’t connected or can’t be accessed

Error code: 0xc000000f

You will need to use the recovery tools on your installation media...etc..ets

Switches off

Re: System Restore - Error 818

gamorgan — Mon, 09 Dec 2013 22:55:59 GMT

I must say I am not impressed with Sony. Buy a computer for £1000 and it crashes after only four months and then the recovery discs you spent hours and hours cutting, make you spend days and days in frustration because they do not work

Re: System Restore - Error 818

Nobody-in-particular — Mon, 09 Dec 2013 23:20:33 GMT

Hi gamorgan, there are a few updates available for your Vaio but as you can not start your Vaio then that is not much help now.

Probably best to contact the Sony support team it sounds like your recovery partition may be corrupt and or possible even a HDD problem.