topic Re: Vaio Pro 13, no updates? in PCs & Accessories

Vaio Pro 13, no updates?

Caszum — Sat, 26 Oct 2013 23:49:03 GMT

My VAIO update does not work. Clearly there should be updates after factory state. Even VAIO Care claiming there is a update but it will not update!

I hit check update on VAIO update and it searches and takes me to vaio-link.com/vu/default/log.asp which is a 500 - Internal server error.

Any suggestions?

It is a SVP1321C5E for anyone caring.

Re: Vaio Pro 13, no updates?

rich912 — Sun, 27 Oct 2013 07:44:26 GMT

Hi Caszum,

There have been problems with Vaio Update for some while and your problem has been highlighted to support. In the meantime you can manually check and download available updates from the support page for your model.

http://www.sony.co.uk/support/en/product/SVP1321C5E/updates

Rich

Re: Vaio Pro 13, no updates?

rich912 — Wed, 30 Oct 2013 16:12:19 GMT

Hi Caszum,

According to Vaio Link your problem should now be resolved. Perhaps you could let us know whether this is the case and confirm that Vaio Update is now working for you.

Rich

Re: Vaio Pro 13, no updates?

Caszum — Wed, 30 Oct 2013 16:25:52 GMT

VAIO Update seems to have been updated have yet to test if it is completely resolved!

Re: Vaio Pro 13, no updates?

rich912 — Wed, 30 Oct 2013 16:35:03 GMT

Perhaps you would be good enough to let us know the results of testing when completed so that this can be passed on to support?

Thanks,

Rich

Re: Vaio Pro 13, no updates?

Caszum — Wed, 30 Oct 2013 16:41:39 GMT

I can confirm that it is indeed working!

Re: Vaio Pro 13, no updates?

rich912 — Wed, 30 Oct 2013 17:49:15 GMT

Thanks for letting us know Caszum