topic Re: blu-ray wont play in PCs & Accessories

blu-ray wont play

private56 — Wed, 02 Jan 2013 01:07:29 GMT

Hi Hope you can help

I have cyberlink power dvd bd and i upgraded to windows 8 and now i cant play blu-ray disks

blu-ray wont play

Blencogo — Wed, 02 Jan 2013 12:10:05 GMT

Hi private56 and welcome.

Which Vaio model do you have?

Is your model supported by Sony for Windows 8?

Did you use the Sony Vaio Windows 8 Upgrade Kit?

If not, how did you carry out the upgrade? Did you choose to keep Windows Settings, Applications and data?

blu-ray wont play

private56 — Wed, 02 Jan 2013 20:54:17 GMT

hi Blencogo

I have a sony vaio Eseries 17 intel core tm i7-3612QM Quad core processorh full hd screen upgrsded to windows 8 pro 8gb ddr3 ram blu-ray dedicated 7650m graphics 2gb.

power dvd bd should ply blu-ray but it wont.

i did not use the windows upgrade kit went to windows upgrade.

Re: blu-ray wont play

Blencogo — Wed, 02 Jan 2013 22:43:51 GMT

Sony seem to say that only upgrades using the Sony Kit will work properly.

If you give us the full Vaio model we can look to see if there is a Win8 Upgrade for the PowerDVD program and a set of chipset drivers available for download.

Re: blu-ray wont play

private56 — Fri, 04 Jan 2013 13:40:37 GMT

Hi Blencogo

the model is SVE1771x1EB

Re: blu-ray wont play

vaiouserlondon — Tue, 05 Feb 2013 19:39:50 GMT

I have an SVE1711X1EB which is almost the same as your model number. I did upgrade to Windows 8 using the Sony Kit and the got the follwoing message when playing a shop bought blu-ray disk

The integrity of Cyberlink PowerDVD is under threat. Check your anti-virus software for malicious activities or try reinstalling Cyberlink PowerDVD.

I reported this to Sony and they sent me 3 links to download 3 upgrades to Cyberlink. Only 2 of the links worked and Sony confirmed that one of the links.was indeed broken. I installed the 2 updates to Cyberlink and now I get

CybeLlink PowerDVD does not support the playback of this media format

Sony now say I should restore my computer to factory settings which i am pretty sure will sort the problem because that willput me back to Windows 7. Not something I'm too keen on.

What messages are you getting? If it is happening to everyone with this model of computer then Sony need to do something about it.