topic How long does it take o get a problem resolved? in PCs & Accessories https://community.sony.se/t5/pcs-accessories/how-long-does-it-take-o-get-a-problem-resolved/m-p/75125#M103071 <HTML><HEAD></HEAD><BODY><P><img class="lia-deferred-image lia-image-emoji" src="https://community.sony.se/html/@ACFB640931836ADAA652DC20D2A2D795/images/smilies/042.png" alt=":angry:" title=":angry:" /> <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.se/html/@ACFB640931836ADAA652DC20D2A2D795/images/smilies/042.png" alt=":angry:" title=":angry:" /> <BR />Can antone tell me how long I should wait to get a problem response from e-support.<BR /><BR />I have had a problem with my DVD writer on my laptop and have answered the questions asked bt e-support quickly. the problem is each time I respond it's taking longer and longer to respond.<BR /><BR />Has any one else had the same problem.?<BR /><BR />Telephoning is even worse. I've now been waiting half an hour plus.<BR /><BR />This is what I call customer service!!!!!!!<BR /></P></BODY></HTML> Wed, 23 Nov 2005 17:29:10 GMT AsqSteve 2005-11-23T17:29:10Z How long does it take o get a problem resolved? https://community.sony.se/t5/pcs-accessories/how-long-does-it-take-o-get-a-problem-resolved/m-p/75125#M103071 <HTML><HEAD></HEAD><BODY><P><img class="lia-deferred-image lia-image-emoji" src="https://community.sony.se/html/@ACFB640931836ADAA652DC20D2A2D795/images/smilies/042.png" alt=":angry:" title=":angry:" /> <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.se/html/@ACFB640931836ADAA652DC20D2A2D795/images/smilies/042.png" alt=":angry:" title=":angry:" /> <BR />Can antone tell me how long I should wait to get a problem response from e-support.<BR /><BR />I have had a problem with my DVD writer on my laptop and have answered the questions asked bt e-support quickly. the problem is each time I respond it's taking longer and longer to respond.<BR /><BR />Has any one else had the same problem.?<BR /><BR />Telephoning is even worse. I've now been waiting half an hour plus.<BR /><BR />This is what I call customer service!!!!!!!<BR /></P></BODY></HTML> Wed, 23 Nov 2005 17:29:10 GMT https://community.sony.se/t5/pcs-accessories/how-long-does-it-take-o-get-a-problem-resolved/m-p/75125#M103071 AsqSteve 2005-11-23T17:29:10Z Re: How long does it take o get a problem resolved? https://community.sony.se/t5/pcs-accessories/how-long-does-it-take-o-get-a-problem-resolved/m-p/75127#M103072 <HTML><HEAD></HEAD><BODY><P>Anything from 3 days to 2 months. Shockin isn't it. <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.se/html/@13A2E6A3774A8B47B4EC6F04089539E1/images/smilies/063.png" alt=":thinking:" title=":thinking:" /><BR /></P></BODY></HTML> Wed, 23 Nov 2005 18:41:04 GMT https://community.sony.se/t5/pcs-accessories/how-long-does-it-take-o-get-a-problem-resolved/m-p/75127#M103072 tonybeard 2005-11-23T18:41:04Z Re: How long does it take o get a problem resolved? https://community.sony.se/t5/pcs-accessories/how-long-does-it-take-o-get-a-problem-resolved/m-p/75129#M103073 <HTML><HEAD></HEAD><BODY><P>wat kinda prob do u have? cuz i got sth wrong with my cd drive goin on, too... just look here, perhaps its the same prob...:<BR /><A href="http://www.club-vaio.sony-europe.com/clubvaio/mvnforum/viewthread?thread=29078" target="_blank">http://www.club-vaio.sony-europe.com/clubvaio/mvnforum/viewthread?thread=29078</A><BR /></P></BODY></HTML> Thu, 24 Nov 2005 08:19:55 GMT https://community.sony.se/t5/pcs-accessories/how-long-does-it-take-o-get-a-problem-resolved/m-p/75129#M103073 horus 2005-11-24T08:19:55Z