topic Re: Hibernate problem in PCs & Accessories

Hibernate problem

farshidt — Sat, 19 Nov 2005 14:19:25 GMT

When I push the hibernate button I get a message somthing like that:

"standard 101/102-key or Microsoft Natural PS/2 Keyboard prevent the computer to go on hibernate mode "

I have reinstalld the driver but it dosent work, What shall I do?
Please help me with this problem

Re: Hibernate problem

rich912 — Sat, 19 Nov 2005 14:16:08 GMT

Is this a recent problem and if so have you installed any new software or hardware devices recently?

Re: Hibernate problem

farshidt — Sat, 19 Nov 2005 15:03:35 GMT

First I have a notebook VGN FSB-295
Yes I have installed many programs like adobe creative suit 2 macromedia Dreamweavers and other thinks.
I Have installed persia lunguage on computer, I dont remeber then if that was the problem or not.

Re: Hibernate problem

rich912 — Sat, 19 Nov 2005 18:28:03 GMT

If Adobe Creative Suite 2 includes either Adobe Type Manager Light or Adobe Type Manager 4.0 then this could be the problem.

This advice comes from Microsoft:

SYMPTOMS

When you are using a Standard 101/102-Key keyboard or a Microsoft Natural PS/2 keyboard, you may receive the following error message when you try to put the computer into Standby, Idle, or Hibernate mode:

The device driver for the "Standard 101/102-Key or Microsoft Natural PS/2 Keyboard" device is preventing the machine from entering standby. Please close all applications and try again. If the problem persists, you may need to update this driver.

CAUSE A

This behaviour can occur if Adobe Type Manager Light or Adobe Type Manager 4.0 is installed on the computer.

RESOLUTION A

To resolve this behaviour, use the Add/Remove Programs tool in Control Panel to remove Adobe Type Manager Light or Adobe Type Manager 4.0, and then restart the computer.

CAUSE B

This behaviour can occur if a program installs a kernel-mode driver that attaches itself to the standard keyboard driver (I8042prt.sys) and does not support Plug and Play I/O request packets (IRPs). Examples of programs that exhibit this behaviour include:

- Pgpdisk version 6.02 and 6.5 (installs Pgpmemlock.sys and Pgpdisk.sys drivers)

- Adobe Type Manager version 4.0 (installs the Atmhelpr.sys driver)

RESOLUTION B

To resolve the behaviour, contact the manufacturer of your program to inquire about the availability of an updated version of the program that is designed for use with Windows XP.

To work around this behaviour, uninstall the program that causes this behaviour, and then restart your computer.

Re: Hibernate problem

farshidt — Mon, 21 Nov 2005 22:07:41 GMT

Heeello!!
Its working!!! I try to remove adobe type maneger 4 deluxe and then I restarted the computer and then everything working as before.

Thanks alot and thank you sony for a excellent forum and competent personell!!

regards Farshid

Re: Hibernate problem

tonybeard — Tue, 22 Nov 2005 09:07:47 GMT

Rich is the CV rock with which we all aspire to be some day:smileyhappy: