topic Re: "Reader for PC" not downloading books in eReaders

"Reader for PC" not downloading books

chickooooo — Sun, 20 Apr 2014 10:51:20 GMT

Hi Guys,

Please treat me gently as I am new to Ereaders etc.

I have a new Win8.1 lap top. I have just loaded "Reader for PC" on to it. It is version 2.3.00.03130

I have registered the PC and registered the Ereader (PRS-600) with the Adobe account. The Info page is showing that the PC and Reader are all OK.

I have checked the a"about" page on the Ereader and it is showing as registered.

I have browsed the UK store using the "Reader Store" Tab and have found a few free books on the site and bought them. They are now sitting in my "Library" all ready to download.

When I click on the Download all button it asks me if I want to download them all, I say Yes, and then I get the below error message saying there is a network error. Same if I try just 1 book to download.

I have checked my internet connection and it is OK. I have tried doing it with the firewall disabled but I still get it.

I have tried filling in my billing details through the "Reader for PC" tab to see if that was stopping it but all of this has not worked and I still get the Network error.

I have serached the forum but if the answer is there I have not found the right questions to unearth it.

Any advice is apreciated.

Re: "Reader for PC" not downloading books

chickooooo — Sun, 20 Apr 2014 10:54:47 GMT

I have tried "Help/Check for updates" and this works OK and tells me I am upto date so the network connection for the "Reader for PC" is working OK.

But it won't do the final bit of downloading the book.

Any help is appreciated.

Re: "Reader for PC" not downloading books

chickooooo — Mon, 21 Apr 2014 16:15:07 GMT

If I view the shop using my browser rather than the Reader software I can download the book to my download file and if I double click on it, it goes the the Library no problem. So I have a work around but it would be nice to be able to do itthrough the Library.