https://community.sony.se/t5/camcorders/playmemories-issues/m-p/1423466#M3360 <P>had playmemories installed and worked well, had to reboot computer and need to reinstall playmemories, &nbsp;It downloads but then repeated freezes on preparing to initiate playmemories.</P><P>&nbsp;</P><P>I have a DCR SR57. &nbsp;and I have gone into the programme list and tried deleting playmemories then reinstalling, but same result</P> Sun, 17 Nov 2013 21:40:47 GMT simgale73 2013-11-17T21:40:47Z https://community.sony.se/t5/camcorders/playmemories-issues/m-p/1423466#M3360 <P>had playmemories installed and worked well, had to reboot computer and need to reinstall playmemories, &nbsp;It downloads but then repeated freezes on preparing to initiate playmemories.</P><P>&nbsp;</P><P>I have a DCR SR57. &nbsp;and I have gone into the programme list and tried deleting playmemories then reinstalling, but same result</P> Sun, 17 Nov 2013 21:40:47 GMT https://community.sony.se/t5/camcorders/playmemories-issues/m-p/1423466#M3360 simgale73 2013-11-17T21:40:47Z