topic Betreff: FDR-X1000v won't turn on, REC-LED is blinking in Action Cam

FDR-X1000v won't turn on, REC-LED is blinking

Johndeere87 — Wed, 23 May 2018 16:07:45 GMT

Hey

I'm running out of luck regarding a problem with my Sony FDR-X1000v.

I've been using it for about a year when suddenly it stopped working, when I put in the battery the REC-LED blinks in a specific pattern: 3 Long 7 Short ---.......

I've made a short clip describing the problem

https://www.youtube.com/watch?v=TKYq_P6I4Qk

I have no idea of what this blinking means - and I can't seem to find anything online.

I've tried a lot of different things everything ends with the blinking, here is some of the thing I've tried:

With and without SD-card
Different SD-Cards
Other batteries
Holding down buttons when putting in the battery
Connecting it to the PC (with and without battery)

Connecting the camera to a PC, I hoped I could re-flash the firmware, but because the camera never turns on it is not recognised by the PC. It just blinks the REC-LED when I connect a USB-cable.

The camera is within the 2 year warranty, but I can't find my receipt, hence Sony won't make a repair.

Does anyone of your guys know how to solve this problem?

Thank you

Regards

Johndeere87 aka. JD

PS: I've posted the same message on reddit:

https://www.reddit.com/r/sonyactioncam/comments/8lk1q0/fdrx1000v_wont_turn_on_recled_is_blinking/

Betreff: FDR-X1000v won't turn on, REC-LED is blinking

IamNic — Wed, 23 May 2018 22:56:32 GMT

Hi there @Johndeere87,

first off - thank you for the detailed explanation of your issue, people rarely give so much detail (if any at all).

Since I don't know how to resolve your issue, I will forward this issue to the support.

I will give you an update as soon as the support replies back to me.

- Nic

Betreff: FDR-X1000v won't turn on, REC-LED is blinking

IamNic — Sun, 27 May 2018 16:33:43 GMT

Hello @Johndeere87,

The support checked your post and advices the following:

I checked the post and you have already tried all the relevant trouble shooting steps so the only thing left is to send it to our service for inspection/repair. If you don't have a VAT invoice to confirm the warranty status you can get back to the retailer and request one.

Just a heads up - in the UK the warranty periode is one year starting the date of purchase.

Thanks,

Batikh

- Nic

Betreff: FDR-X1000v won't turn on, REC-LED is blinking

Johndeere87 — Mon, 28 May 2018 16:53:02 GMT

Hello

Thank you for you help.

Problem is that the retailer went out of buisness in the meantime - so I cannot get an invoice copy from him.

In Denmark (where I live) there is a two year warranty periode.

Betreff: FDR-X1000v won't turn on, REC-LED is blinking

IamNic — Mon, 28 May 2018 20:38:41 GMT

Hi there @Johndeere87,

you should be able to issue a repair via this site: http://services.sony.dk/supportmvc/da/repair?cpint=spt-footer_repair

- Nic