topic Re: HT-CT60BT soundbar in Hi-fi Systems

HT-CT60BT soundbar

iankenyon1967 — Sat, 31 Mar 2018 12:01:53 GMT

My sound bar will not power up ? It’s been working fine but this morning no lights, no sound etc? Is there any way of re-setting this ? Anyone else had similar problems

Re: HT-CT60BT soundbar

Sean_Mc — Sun, 01 Apr 2018 10:06:35 GMT

Hi Ian,

Welcome to the Sony Community.

This does sound like a hardware issue.

However, I would also suggest trying to reset the soundbar with your remote control. To do this press the following buttons in this order and within 3 seconds "Bass" then "Vol" and then "Trebble +"

Let me know if this helps?

Best wishes,

Sean Mc

Re: HT-CT60BT soundbar

iankenyon1967 — Sun, 01 Apr 2018 10:21:55 GMT

Sean

unfortnately tried this and it did not work

Re: HT-CT60BT soundbar

Sean_Mc — Mon, 02 Apr 2018 09:36:43 GMT

Hi again Ian,

I would suggest getting in touch with the Support team for further help here.

Best wishes,

Sean Mc