topic Betreff: WF 1000 call quality in Portable Audio

WF 1000 call quality

chidiubani — Tue, 04 Dec 2018 18:49:59 GMT

Why does a £200 phone have the worst call quality.

I've spent the entire year and have not been able to have one conversation with these headphones.

Everyone who I call says they can't hear me. I constantly have clients droppingthe phone on me! I miss important calls because these headphones do not have a functioning microphone however sunny advertised them as so.

What is going on Sony? You can't sell a product at this piece range and decieve your customers

Never buying another product from Sony again .

Betreff: WF 1000 call quality

IamNic — Tue, 04 Dec 2018 19:04:21 GMT

Hello @chidiubani,

that doesn't sound normal to me.

Why haven't you exchanged the headphones or send them in for repair after you first experienced this issue?

- Nic

Betreff: WF 1000 call quality

chidiubani — Tue, 04 Dec 2018 21:33:14 GMT

That's actually a great point. I have actually bought a new pair of headphones and the same problem persisted. I then took those same headphones and my previous headphones in for repair. After the repair the same problem persisted. This is a problem with the line. Sony should have never released this product without proper testing.

Betreff: WF 1000 call quality

IamNic — Thu, 06 Dec 2018 18:30:42 GMT

Hello @chidiubani,

if this would be an issue with the whole product-line, i would have read about this here, on reddit and other platforms, yet I have not.

So I would rather say you were really unlucky with the two pairs of headphones you received.

- Nic