topic Re: Google Assistant on iphone not connected (WH-1000XM2) in Portable Audio

Google Assistant on iphone not connected (WH-1000XM2)

Someone123456789 — Wed, 15 Aug 2018 19:38:25 GMT

The Google assistant app for the iphone does not connect for me. I have tried everything I saw to fix this and nothing works.

Re: Google Assistant on iphone not connected (WH-1000XM2)

jmsayr — Thu, 16 Aug 2018 00:33:56 GMT

Uninstall the Google Assistant app.

Download it again from the AppStore.

Before relaunching, make sure the headphones are connected to the phone via BT as usual.

Launch Google Assistant.

It should now ask you to sync the headphones to Google Assistant.

Re: Google Assistant on iphone not connected (WH-1000XM2)

Someone123456789 — Thu, 16 Aug 2018 00:36:24 GMT

I have tried that but I will try again. Thanks

Re: Google Assistant on iphone not connected (WH-1000XM2)

jmsayr — Thu, 16 Aug 2018 00:41:53 GMT

I only know this as I literally had the same issue earlier today, and that’s what got the assistant to offer to sync. Before that the app did nothing, and the GA button just said it couldn’t connect.

Hopefully it helps. If not, I’m out of ideas other than playing around with the Bluetooth connection.

Oh, make sure you have the NC button mapped to GA in the Sony headphone app.

Re: Google Assistant on iphone not connected (WH-1000XM2)

Someone123456789 — Thu, 16 Aug 2018 00:42:35 GMT

It is does not work

Re: Google Assistant on iphone not connected (WH-1000XM2)

Someone123456789 — Thu, 16 Aug 2018 01:04:01 GMT

I got it to connect by

Having the NC button on GA than i

Forgot it from my devices and in bluetooth

Then reinstalled the Google assistant

Than pair the headphones

Then did not go on anything before i when on the google assistant

And connected it