topic Re: AW - 35 losing tracks? in Portable Audio

AW - 35 losing tracks?

JCMG99 — Sat, 12 May 2018 06:54:24 GMT

I have had an AW-35 which has worked fine with an SD card, however recently it has seemingly lost quite a few albums. I can still see them when I look at the SD card through the computer but they aren't showing up on the player. When I tried replacing the albums that were missing I still couldn't see them. It seems to be albums that I had addded recently that had gone missing. I can still add new music to the player.

Any ideas?

Re: AW - 35 losing tracks?

EdwinaU — Sun, 13 May 2018 08:56:23 GMT

Hi JCMG,

Welcome to the community.

There are some troubleshooting tips in the guide here that may help. Let us know how you get on.

Thanks,

Re: AW - 35 losing tracks?

Sonyvores — Mon, 14 May 2018 16:13:57 GMT

Try to rebuild the librabry by the options in the setting or just turn off the turn on the walkman.

It will look for all teh files on the sd card and update the music data base

Re: AW - 35 losing tracks?

JCMG99 — Mon, 14 May 2018 20:09:18 GMT

Cheers, rebuilding it worked. Thanks very much!

Re: AW - 35 losing tracks?

Sonyvores — Tue, 15 May 2018 09:29:07 GMT

Great! enjoy music on the go 😃