topic Betreff: WH-1000XM2 in Portable Audio

WH-1000XM2

jamesblood — Thu, 09 Nov 2017 11:19:48 GMT

I bought a pair of WH-1000XM2 11 days ago. Today the left ear pad has started creaking which is making them essentially useless. When I bought noise cancelling headphones, I did not expect them to start making extra noise.

Betreff: WH-1000XM2

IamNic — Thu, 09 Nov 2017 22:03:25 GMT

Hi @jamesblood,

we both know, that this is not what they are supposed to do

Probably the mic for the noise cancellation on the left earpiece broke and now it is trying to cancel out noise which doesn't exist.

No one knows (without inspecting your unit) and it wouldn't be of any help to throw around assumptions.

Since you bought it 11 days ago I am sure you can still exchange it for a new one

- Nic

Re: WH-1000XM2

lordentropy — Sat, 25 Nov 2017 10:58:59 GMT

Silly question maybe. They creak when you are wearing them I assume? Mine creak when I handle them but not when wearing them, and I am wondering if that will escalate to creaking during wearing? Is this how it happened with you.

Re: WH-1000XM2

jamesblood — Sat, 25 Nov 2017 11:26:33 GMT

It hasn't happened since. But it was while I was wearing them, and it sounded like the earpad was "relaxing" and creaking as it did.

Re: WH-1000XM2

lordentropy — Sat, 25 Nov 2017 15:43:02 GMT

Great thanks for responding. I love my headphones so I am hoping they will last. Although as they have a 2 year warranty and I bought them from a good UK retailer, reknowned for their customer service, I expect I shouldnt have any issues getting them replaced if they develop any problems.

Re: WH-1000XM2

mgaspy2 — Sat, 17 Mar 2018 21:45:54 GMT

I have them 2nd day and they started making exact same noise (like wind blowing or earpad foam pressing) i would like to ask, what you did? I can give them back but if there is a solution I would like to try it.