WF-1000XM4 Battery Issue is getting ridiculous

SHuntley18 — Wed, 05 Jul 2023 13:32:39 GMT

My WF-1000XM4 battery is draining very quickly, the same as a lot of the customers with this product. The left bud is out of charge after about 45 mins and right one about 1 hour - a long way off the supposed 8-hour play-time off one charge.

The issue seems to have stemmed from an official firmware update which is now irreversible and only makes the situation more frustrating.

Unfortunately, my earbuds will now be out of warranty too and ideally I don't want to fork out another couple hundred on what is supposed to be a quality product.

What is my best option?

Re: WF-1000XM4 Battery Issue is getting ridiculous

HannahEd01 — Thu, 06 Jul 2023 14:45:38 GMT

Hey SHuntley18, if your left ear bud go under 80% within 30 minutes, your best bet is to contact Sony directly.

Here's the contact info: https://services.sony.co.uk/supportmvc/en/Contact/Email?cat=mobile&tab=Tips

topic WF-1000XM4 Battery Issue is getting ridiculous in Portable Audio

WF-1000XM4 Battery Issue is getting ridiculous

Re: WF-1000XM4 Battery Issue is getting ridiculous