WF-1000XM3 - very low volume in left earbud, right earbud normal? (iOS)

Concord14 — Tue, 29 Jun 2021 13:50:36 GMT

Grateful for some advice/assistance on this problem.

My earbuds have stopped functioning properly. They were absolute fine, working as expected last week but now I have very low volume in the left earbud. The sound is there, not absent.

The buds are clean and also have been updated to the latest firmware (3.1.2) via the app (8.0.1), they worked fine after that upgrade.

The fault persists, even when connected to another device. I have deleted Bluetooth pairing information and repaired, to no effect. I have also restored to factory settings as per Sony's instructions - no improvement.

I honestly can't tell whether this is a software or a hardware issue.

Any help appreciated.

Re: WF-1000XM3 - very low volume in left earbud, right earbud normal? (iOS)

HannahEd01 — Thu, 08 Jul 2021 14:21:39 GMT

Hi Concord14, try initializing the headphones if you didn't. If the issue still there, I would contact Sony support to send them for inspection as the issue is present on many phones and sources. Regards ^^

topic Re: WF-1000XM3 - very low volume in left earbud, right earbud normal? (iOS) in Portable Audio

WF-1000XM3 - very low volume in left earbud, right earbud normal? (iOS)

Re: WF-1000XM3 - very low volume in left earbud, right earbud normal? (iOS)