https://community.sony.se/t5/portable-audio/wh-ch710n-can-t-change-volume/m-p/3800510#M11493 <P>Hi I cannot use the volume button on my headphones to change the volume, all I hear is a loud double beep then the music keeps playing as it was before. Any ideas?&nbsp;</P> Tue, 18 May 2021 18:54:36 GMT Cah_hac 2021-05-18T18:54:36Z https://community.sony.se/t5/portable-audio/wh-ch710n-can-t-change-volume/m-p/3800510#M11493 <P>Hi I cannot use the volume button on my headphones to change the volume, all I hear is a loud double beep then the music keeps playing as it was before. Any ideas?&nbsp;</P> Tue, 18 May 2021 18:54:36 GMT https://community.sony.se/t5/portable-audio/wh-ch710n-can-t-change-volume/m-p/3800510#M11493 Cah_hac 2021-05-18T18:54:36Z https://community.sony.se/t5/portable-audio/wh-ch710n-can-t-change-volume/m-p/3800679#M11497 <P>The <A href="https://www.sony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch710n/specifications" target="_blank">headphones' specs</A> confirm they support AVRCP, which is the profile responsible for controls over Bluetooth, so might be the device you have connected to them doesn't support it, is in some way not compatible, or just glitching.</P> Wed, 19 May 2021 15:53:32 GMT https://community.sony.se/t5/portable-audio/wh-ch710n-can-t-change-volume/m-p/3800679#M11497 Joe_Dohn 2021-05-19T15:53:32Z https://community.sony.se/t5/portable-audio/wh-ch710n-can-t-change-volume/m-p/3800680#M11498 <P>Try using a different device (phone, laptop, etc) and see how that goes.</P> Wed, 19 May 2021 15:53:53 GMT https://community.sony.se/t5/portable-audio/wh-ch710n-can-t-change-volume/m-p/3800680#M11498 Joe_Dohn 2021-05-19T15:53:53Z