Thema "Re: MHC-V83D Problems with random sound interruptions" in HiFi-Systeme

MHC-V83D Problems with random sound interruptions

ingub82 — Mon, 10 May 2021 07:07:08 GMT

I have bought an MHC-V83D. While playing my music, independent from playing it over Bluetooth or wired connection, the sound is randomly interruped by going a short period in mute and showing in the display "LVL ...". Some days it takes place once in an hour, some days it is every 10 minutes. How can I solve this issue?

Re: MHC-V83D Problems with random sound interruptions

Anonymous — Tue, 18 May 2021 16:37:10 GMT

Hi ingub82,

I would recommend to reset the unit: https://helpguide.sony.net/has/mhc-v83d/v1/en2/contents/TP0002736369.html?search=indicator

Betreff: MHC-V83D Problems with random sound interruptions

IamNic — Wed, 19 May 2021 18:38:29 GMT

Hello @ingub82,

do you have a microphone connected to the system?

- Nic

Betreff: MHC-V83D Problems with random sound interruptions

ingub82 — Wed, 19 May 2021 18:48:24 GMT

I have not connected an microphone. Also the reset did not work!

Betreff: MHC-V83D Problems with random sound interruptions

IamNic — Wed, 19 May 2021 18:54:43 GMT

Hello @ingub82,

have you tried every option on the touchpad to maybe "force" the behavior? Maybe it is a bad contact on top of the device which triggers an effect which mutes the music temporarily?!

Also have you tried covering the IR-Sensor? Maybe the remote or another device send a command which mutes the music. The crosscheck would be to cover the IR receiver on the device to block ANY IR signal.

- Nic