Playback vidos

Workshy1 — Mon, 04 Dec 2017 08:37:32 GMT

Hi all, I recentky asked somewhere the reason my 4K videos from my RX10 4, were not playing smoothly on Play memories, though they were on iMovie, and usually the answers are not enough memory, too many apps open, though these not applicable to me I dont think. But, I have just found that if I watch the same videos under the 'Pictures' folder rather than the 'Movies' folder on PM, they seem to play smoothly.

First I guess I am a bit confused why these 2 headings exist as the Pictured folder shows the videos too, `(though the Movies dont show the photos? But why would the Movie folder, seemingly the correct place, plaback less well than the 'Pictures folder?

Very happy that I can view them properly, though not sure that iMovie is not where I shall be editing stuff.

Thanks for any enlightening info.

Regards to all

Mark

Re: Playback vidos

Owen_G — Mon, 04 Dec 2017 18:02:00 GMT

Hi Mark,

We're looking into this for you now, and we'll be back in touch with a response as soon as possible.

Thanks,

Owen

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Playback vidos

Re: Playback vidos